Travel Info

You can contact our Call Center at 0804 1 080808 or visit our live chat portal in our website www.citilink.co.id

Passengers must arrive at the airport 3 hours earlier before their scheduled departure.
Make your trip easier by using the Self Check In Kiosk (without baggage) at the Airport. Self check in can be done 30 minutes before departure.
Pregnant women are required to report to the check-in counter, carrying a certificate of flight from a gynecologist & filling out a statement letter. The details of the terms can be viewed at https://www.citilink.co.id/faq.
Our domestic and international flight terminal is located at terminal 3 of Soekarno Hatta International Airport.
According to Indonesia’s applicable health regulations, always wear mask properly when on the aircraft.

SIKM Service

For flights to and from Jakarta

Travelation

Online document process for Soekarno Hatta airport.

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KNO-BDO1
DJJ-UPG1
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CGK - SIN
DTB - HLP
BPN - SUB
Citilinkers, do you know that Singapore comes from Sanskrit which means Lion City? Let's meet Merlion, Singapore's mascot at Marina Bay Singapore with Citilink.
Citilinkers won't feel bored while in the city of Jakarta because you can find everything and adjust it to your traveling style! Let's find a new atmosphere in Jakarta with Citilink.
Let's explore the flavors in Surabaya with Citilink! Rawon, oxtail soup, Surabaya bakwan, rujak cingur, Surabaya lapis cake, almond crispy cheese, and leker cake are waiting for you!

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