Travel Info

You can contact our Call Center at 0804 1 080808 or visit our live chat portal in our website www.citilink.co.id

Passengers arrive 2 hours earlier before their scheduled departure for domestic flights, and 2 hours 30 minutes before the scheduled departure for international flights.
Make your trip easier by using the Self Check In Kiosk (without baggage) at the Airport. Self check in can be done 30 minutes before departure.
Pregnant women are required to report to the check-in counter, carrying a certificate of flight from a gynecologist & filling out a statement letter. The details of the terms can be viewed at https://www.citilink.co.id/faq.