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Route, Map, and Terminal Info
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Conditions of Carriage
Promo Bank BJB
Terms and Conditions
Ticket bookings (Booking channel) can be done through the Website
,Mobile App, Call Center and Customer Service.
Meal bookings can be done through the Website (klik
), Mobile App, Call Center and Customer Service.
Cashback Meal payment by Bank BJB is done 14 working days after ticket payment transaction is done. (Payments are made weekly).
Each booking code (PNR) applies 1 (one) hot meals cash back. (if in one PNR more than one passenger then given cash back only one passenger according to the price listed on the website)
Booking Meals take effect no later than 24 hours before flight.
Meal Orders will be listed on the customer's boarding pass and can be claimed to our cabin crew during flight departure from 11 airports as follows:
Jakarta - Soekarno Hatta (CGK)
Jakarta - Halim Perdanakusuma (HLP)
Denpasar - Ngurah Rai(DPS)
Surabaya - Juanda (SUB)
Medan - Kualanamu International Airport (KNO)
Pekanbaru – Sultan Syarif Kasim II (PKU)
Bandung – Husein Sastranegara (BDO)
Yogyakarta – Adi Sutjipto (JOG)
Lombok – Lombok Praya (LOP)
Balikpapan – Sepinggan (BPN)
Makassar – Hasanuddin (UPG)
Meals may be exchanged for other menu items of equal valuable, if the order is damaged or otherwise causes the order to not be deemed consumable.
Meal bookings cannot be canceled and exchanged after making payment.
Any force majeure beyond the capability of PT Citilink Indonesia, causing food not to be received by passengers, Citilink shall not be liable for such replacement.
Cancellation of ordering Meals cannot be made, if there is a change of schedule on request of the passenger (re-schedule or pax no show).
Payment via bjb ATM, bjb NET, bjb SMS
Applicable to all debit cards of bank bjb
Valid for the first 10 transactions per day.
Date of Issue: 5 march – 5 may 2018.
Date of Travel: 6 march – 31 december 2018
Promo is valid for one way or round trip.
Promo is valid for one transaction/card/trip.
Baggage, Meals, & Seat
Chinese Renminbi Yuan
Australian Dollar (AUD)
Saudi Arabian Riyal (SAR)
Singapore Dollar (SGD)
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