Citilink Flight Information Regarding COVID-19

 

Last updated on September 26th, 2022 at 14.00 (UTC +7)

  • The regulations below are the document requirements for domestic flights during the Enforcement of Community Activity Restrictions (PPKM) effective from September 1st, 2022 until further notice.

    Attention: Negative COVID-19 test results must be issued by the Health Service Facility (fasyankes) mentioned in the RI Minister of Health Decree (see list here) and passengers must ensure that the test results are uploaded to the eHAC system by the relevant health facilities.

     
     
    Travel Restrictions & Document Requirements
     

    The regulations below are the document requirements for domestic flights valid from August 11th, 2022 until further notice

    Attention: Negative COVID-19 test results must be issued by Health Service Facilities (fasyankes) as stated in the Decree of the Indonesian Minister of Health (see list here) and passengers must ensure that test results are uploaded to the eHAC system integrated into the PeduliLindung application by the relevant health facilities (download the PeduliLindung application on Android and iOS)

     
    DOMESTIC FLIGHT REQUIREMENTS
    Flight Route COVID-19 Vaccine Certificate
    Negative Result of COVID-19 Test
    (time since sampling)

    Domestic Travel
    Domestic Travelers aged 18 years and have received the third dose of vaccination (Booster).
    Not required
    Domestic Travelers with the status of foreigners, coming from overseas travel with the age of 18 years who have received the second dose of vaccination.
    Not required
    Domestic Travelers aged 18 years who are not vaccinated due to special health conditions or comorbid diseases.
    It is not mandatory to show negative results of the RT-PCR and rapid antigen tests and must attach a Doctor's Certificate from the Government Hospital stating that the person concerned has not and/or is unable to take part in the COVID-19 vaccination.
    Domestic Travelers aged 6-17 years and have received the second dose of vaccination.
    Not required
    Domestic Travelers aged 6-17 years who come from overseas travel are exempted from the mandatory vaccination.
    Not required.
    Domestic Travelers under 6 years old.
    Not required to show a negative result of the RT-PCR test or rapid antigen test, but can travel with a travel companion who has complied with the provisions of the Covid-19 vaccination and examination and applies strict health protocols.
     

    Things that need to be considered:

    1. Passengers are required to download and use the PeduliLindung application as a condition for traveling within the country.
    2. Passengers are required to include a Population Identification Number (NIK) at the time of ticket reservation.
    3. The provisions as intended, are excluded for pioneering modes of transportation, including in border areas. 3T Regions (Lagging, Leading, Infected) in accordance with the conditions of each region.

    The provisions for the above flight travel requirements refer to the following circular;

    1. Circular Letter of the Task Force for Handling Covid-19 (Satgas) No. 24 of 2022 concerning Travel Provisions for Domestic People During the Corona Virus Disease 2019 (Covid-19) Pandemic (Click Here)
    2. Circular of the Ministry of transportation No. 82 of 2022 concerning Guidelines for the Implementation of Domestic Travel During the Corona Virus Disease 2019 (Covid-19) Pandemic (Click Here)

    Citilink Indonesia is not responsible for errors or lack of required documents and has the right to cancel passenger flights that do not meet the requirements in question.

     
     


     
    REQUIREMENTS FOR INTERNATIONAL FLIGHTS
    Foreign Travel Actors (PPLN), enter the territory of Indonesia through the entry point (entry point) for foreign travel at the airport:
    1. Soekarno-Hatta International Airport (CGK) - Tangerang – Jakarta
    2. Juanda International Airport (SUB) - Surabaya
    3. Sam Ratulangi International Airport (MDC) - Manado
    4. I Gusti Ngurah Rai International Airport (DPS) - Denpasar - Bali
    5. Hang Nadim International Airport (BTH) - Batam - Kep. Riau
    6. Sultan Syarif Kasim II International Airport - Riau
    7. Zainuddin Abdul Madjid International Airport (LOP) - West Nusa Tenggara
    8. Kualanamu International Airport (KNO) - North Sumatra
    9. Sultan Hasanuddin International Airport (UPG) - South Sulawesi
    10. New Yogyakarta International Airport (YIA) - Kulon Progo - Yogyakarta
    11. Sultan Iskandar Muda International Airport (BTJ) - Aceh
    12. Minangkabau International Airport (PDG) – Padang - West Sumatra
    13. Sultan Aji Muhammad Sulaiman International Airport (BPN) - Balikpapan, Sepingan - East Kalimantan
    14. Kertajati International Airport, West Java and
    15. Sentani International Airport, Papua

    Indonesian Citizens (WNI)
    All Indonesian citizens are allowed to enter Indonesia while still following strict health protocols
    Foreign Nationals (WNA)
    Foreigner Foreign Travel Actors (PPLN) can enter the territory of Indonesia with the following criteria:
    1. In accordance with the provisions regarding immigration which have been regulated by the ministry that administers government affairs in the field of law and human rights;
    2. In accordance with the agreement scheme (bilateral), such as the Travel Corridor Arrangement (TCA); and or
    3. Get special consideration/permission in writing from the Ministry/Agency
    Health Documents & Protocol Requirements
    1. Comply with the provisions of the health protocol set by the government of the Republic of Indonesia
    2. Required to download and use the PeduliLindung application and fill in the Indonesian e-HAC in the application before departure
    3. Show a second dose of COVID-19 vaccination certificate (physical or digital) at least 14 (fourteen) days before departure in English, in addition to the language of the country of origin for incoming flights to Indonesia.

    Especially for Indonesian citizens traveling abroad from Indonesia abroad, they are required to show a card/certificate (physical or digital) that has received the third dose of vaccine (booster) which is shown through the PeduliLindung application.

    Obligation to show COVID-19 vaccination card/certificate, except for:
    1. Foreign Travel Actors (PPLN) under the age of 18 years.
    2. Overseas Travelers (PPLN) with special health conditions or comorbid diseases that cause travellers to be unable to receive vaccines are required to attach a doctor's certificate from the Government Hospital of the State of departure stating that the person concerned has not and/or cannot receive the Covid-19 vaccination.
    3. Overseas Travelers (PPLN) who have finished carrying out Covid-19 isolation/treatment and have been declared inactive in transmitting Covid-19 but have not been able to get a second dose of vaccination must attach a doctor's certificate from the State Government Hospital of departure or the ministry that carries out government affairs in the field of Health in the country of departure stating that the person concerned is no longer actively transmitting Covid-19 or the Covid-19 recovery certificate.
    4. Foreigner Foreign Travel Actors (PPLN) holders of diplomatic visas and official visas related to official/state visits of foreign officials at the Ministerial level and above and foreigners who enter Indonesia under the Travel Corridor Arrangement scheme, in accordance with the principle of reciprocity while still implementing strict Health protocols; and
    5. Foreigners of Overseas Travelers (PPLN) who have not received the vaccine and intend to travel domestically in order to continue their journey with international flights out of Indonesian territory, are allowed not to show the Covid-19 vaccination card/certificate as long as they do not leave the airport area during transit waiting for flights. International eligible to follow, with conditions;
      (1). It has been permitted by the local Port Health Office (KKP) to travel domestically in order to continue the journey with international flights for direct transit from the departure city to the final destination to the destination country
    4. In the case of overseas travelers who are indicated to have COVID-19 symptoms and have a body temperature above 37.5 degrees Celsius, they are required to undergo an RT-PCR confirmation examination.

    While waiting for the results of the RT-PCR test, PPLN must quarantine in hotels, lodging rooms, residences with self-financing and are not allowed to interact with other people before the results of the RT-PCR confirmation examination show negative results.
    • If the test results show a positive COVID-19 result, isolation/treatment must be carried out in accordance with the follow-up mechanism for positive cases.
    • If the test results show a negative Covid-19 result, PPLN can continue the flight and it is recommended to continue to carry out independent health monitoring of Covid-19 symptoms for 14 days by implementing strict health protocols.
     
    This provision is based on the Circular of the Ministry of Transportation No. 88 of 2022 concerning Guidelines for the Implementation of Overseas Travel by Air Transportation During the Corona Virus Disease 2019 (Covid-19) Pandemic, effective from 01 September 2022 until further notice. (Click Here)
     
     


     
    Passengers who travel internationally out of Indonesia, check the information on the regulatory requirements of your destination country on the official website as follows;
    1. IATA;
    2. Imigrasi RI

    In particular, Indonesian Foreign Travel Actors (PPLN) aged 18 years and over are required to show a card/certificate (physical or digital) that has received the third dose of Covid-19 vaccine (booster) which is shown in the PeduliLindung application. This provision is excluded for :

    1. WNI yang belum mendapatkan vaksin dosis ketiga (booster) dengan kondisi Kesehatan khusus atau penyakit komorbid yang menyebabkan pelaku perjalanan tidak dapat menerima vaksin, wajib melampirkan surat keterangan dokter dari Rumah Sakit Pemerintah yang menyatakan bahwa yang bersangkutan belum dan/tidak dapat mengikuti vaksinasi Covid-19.
    2. WNI yang telah selesai menjalankan isolasi/perawatan Covid-19 dan telah dinyatakan tidak aktif menularkan Covid-19 namun belum bisa mendapatkan vaksinasi dosis ketiga (booster) wajib menunjukan melampirkan surat keterangan dokter dari Rumah Sakit Pemerintah atau Kementerian Kesehatan yang menyatakan bahwa yang bersangkutan sudah tidak aktif menularkan Covid-19 atau Covid-19 recovery certificate.
    Entry requirements are subject to change at short notice. Passengers are advised to check the latest travel information below or through the relevant local authorities before your trip.
     
     

    Malaysia

    Complete information regarding flight travel rules to Malaysia. Click Here

    Passengers arriving in the territory of Malaysia are required to download the My Sejahtera app Click Here

     
     

    Timor Leste

    International travel to Timor-Leste is permitted for travelers who have been vaccinated. This is necessary to comply with the requirements for an entry permit into the territory of Timor-Leste as follows;

    Mandatory vaccination

    Travelers must present a valid international certificate for complete vaccination against COVID-19 with the use of an approved vaccine. Those who cannot be vaccinated for health reasons must present a confirmation letter from a doctor, upon arrival. Full details can be found at https://www.gov.uk/foreign-travel-advice/timor-leste/entry-requirements.

     

    Mandatory quarantine

    Unvaccinated travelers allowed to enter the country are required to be quarantined for 10 days in Government approved accommodation or in their own residence or accommodation if approved by local authorities.

    Other medical precautions

    All passengers must undergo a health check upon arrival, such as a temperature check and a visual assessment. Further medical tests may be needed for those showing symptoms of COVID-19.

    For more details you can visit the following link https://www.gov.uk/foreign-travel-advice/timor-leste/entry-requirements

     
     

    Singapore

    Complete information regarding flight travel rules to Singapore. Click Here

     
     
     
     



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    Citilink advises prospective passengers to check flight schedules regularly by contacting the Citilink Call Center at 0804 1 080808.

    This is to anticipate changes in flight schedules related to the development of COVID-19 cases.



    As of July 23, 2020, Citilink Indonesia's international and domestic routes have moved to Terminal 3.

    More information, please contact Citilink Call Center on 0804 1 080808.



     
     
     
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