Citilink Flight Information Regarding COVID-19

 

Last updated on June 27th, 2022 at 09.00 (UTC +7)

  • The regulations below are the document requirements for domestic flights during the Enforcement of Community Activity Restrictions (PPKM) effective from May 18th, 2022 until further notice.

    Attention: Negative COVID-19 test results must be issued by the Health Service Facility (fasyankes) mentioned in the RI Minister of Health Decree (see list here) and passengers must ensure that the test results are uploaded to the eHAC system by the relevant health facilities.

     
     
    Travel Restrictions & Document Requirements
     

    The regulations below are the document requirements for domestic flights valid from May 18th, 2022 until further notice

    Attention: Negative COVID-19 test results must be issued by Health Service Facilities (fasyankes) as stated in the Decree of the Indonesian Minister of Health (see list here) and passengers must ensure that test results are uploaded to the eHAC system integrated into the PeduliLindung application by the relevant health facilities (download the PeduliLindung application on Android and iOS)

     
    DOMESTIC FLIGHT REQUIREMENTS
    Flight Route COVID-19 Vaccine Certificate
    Negative Result of COVID-19 Test
    (time since sampling)

    Domestic Travel
    First Dose Required PCR Test with a letter validity period of 3x24 hours before the scheduled departure or an antigen test with a letter validity period of 1x24 hours before the scheduled departure.
    Second Dose & Third Dose (Booster) Not required
     

    Things that need to be considered:

    1. Passengers are required to download and use the PeduliLindung application as a condition for traveling domestically, as well as to fill out an electronic health alert card (E-HAC) and for the process of checking flight requirements documents (vaccine certificate and negative COVID-19 test result) at the departure airport. We suggest that passengers still bring print outs of the original required documents (vaccine certificates and negative COVID-19 test results) before arriving at the departure airport as an anticipation if needed by KKP officers at the local airport.
    2. For children under the age of 6 years, they are not required to have a PCR test or an antigen test, but they can travel with a travel companion who has complied with the provisions for vaccination and Covid-19 examination and applies strict health protocols.
    3. Passengers with special interests who are not vaccinated or have not been vaccinated with special health conditions or comorbid diseases that cause travelers to be unable to receive vaccinations, are required to show a negative rapid antigen test result whose sample is taken within 1x24 hours or an RT-PCR test result whose sample is taken within 24 hours. a maximum period of 3 x 24 hours and must attach a doctor's certificate from a Government Hospital stating that the person concerned has not and/or cannot take the COVID-19 vaccination.
    4. The provisions referred to, are excluded for pioneering modes of transportation including in border areas, 3T areas (lagging, leading, infected) and limited shipping according to the conditions of each area.

    The provisions for the above flight travel requirements refer to the following circular;

    1. Circular Letter of the Task Force for Handling Covid-19 (Satgas) No. 18 of 2022 concerning Provisions for Travel of Domestic People During the Corona Virus Disease 2019 (Covid-19) Pandemic (Click Here)
    2. Circular of the Ministry of transportation No. 56 of 2022 concerning Guidelines for the Implementation of Domestic Travel During the Corona Virus Disease 2019 (Covid-19) Pandemic (Click Here)

    Citilink Indonesia is not responsible for errors or lack of required documents and has the right to cancel passenger flights that do not meet the requirements in question.

     
     


     
    REQUIREMENTS FOR INTERNATIONAL FLIGHTS
    Foreign Travel Actors (PPLN), enter the territory of Indonesia through the entry point (entry point) for foreign travel at the airport:
    1. Soekarno-Hatta International Airport (CGK) - Tangerang – Jakarta
    2. Juanda International Airport (SUB) - Surabaya
    3. Sam Ratulangi International Airport (MDC) - Manado
    4. I Gusti Ngurah Rai International Airport (DPS) - Denpasar - Bali
    5. Hang Nadim International Airport (BTH) - Batam - Kep. Riau
    6. Raja Fiisabilillah International Airport (TNJ) - Tanjung Pinang - Kep. Riau
    7. Zainuddin Abdul Madjid International Airport (LOP) - West Nusa Tenggara
    8. Kualanamu International Airport (KNO) - North Sumatra
    9. Sultan Hasanuddin International Airport (UPG) - South Sulawesi
    10. New Yogyakarta International Airport (YIA) - Kulon Progo - Yogyakarta
    11. Sultan Iskandar Muda International Airport (BTJ) - Aceh
    12. Minangkabau International Airport (PDG) – Padang - West Sumatra
    13. Sultan Mahmud Badaruddin II International Airport (PLM) - Palembang - South Sumatra
    14. Adisumarmo International Airport (SOC) – Solo - Central Java
    15. Syamsudin Noor International Airport (BDJ) – Banjarmasin - South Kalimantan
    16. Sultan Aji Muhammad Sulaiman International Airport (BPN) - Balikpapan, Sepingan - East Kalimantan
    The entry point as referred to in number 1) letter k), number 1) letter l), number 1) letter m), number 1) letter n), number 1) letter o), and number 1) letter p ) is only intended as an entry point for PPLN involved in the hajj program and is opened within the period from 4 June 2022 to 15 August 2022.

    Indonesian Citizens (WNI)
    All Indonesian citizens are allowed to enter Indonesia
    Foreign Nationals (WNA)
    Foreign travelers from all foreign countries, either directly or in transit in foreign countries, are temporarily prohibited from entering Indonesia unless they meet one of the following criteria:
    • In accordance with the provisions of Permenkumham No. 34 of 2021, restrictions for foreigners to enter or transit to Indonesian territory are exempted for: foreigners holding valid and valid Visas and/or Stay Permits (consisting of Service Visas, Diplomatic Visas, Visit Visas, Limited Stay Visas, Service Stay Permits, Permits Diplomatic Stay, Limited Stay Permits, Permanent Stay Permits and foreigners with humanitarian and health purposes (after receiving recommendations from the ministries/agencies that carry out the COVID-19 function), and transportation crews who come with their conveyances.
    • ‚ÄčAccording to the bilateral Travel Corridor Agreement (TCA) scheme
    • Get special consideration/permission in writing from the Ministry/Agency
    Health Documents & Protocol Requirements
    1. Comply with the provisions of the health protocol set by the government of the Republic of Indonesia
    2. Required to download and use the PeduliLindung application and fill in the Indonesian e-HAC in the application before departure
    3. Show a second dose of COVID-19 vaccination certificate (physical or digital) at least 14 (fourteen) days before departure in English other than the language of the country of origin, if the passenger cannot show the COVID-19 vaccination certificate because he has not been vaccinated, the following regulations apply:
    1. For Indonesian citizens who have not received the vaccine, they will be vaccinated at the entry point for overseas travel after an RT-PCR examination on arrival with a negative result or at a quarantine place after a second RT-PCR examination with a negative result is carried out.
    2. Foreigners who have not received the vaccine will be vaccinated at the entry point for overseas travel after an RT-PCR examination on arrival with a negative result or at a quarantine place after a second RT-PCR examination with a negative result is carried out, with the following conditions:
      • Foreigners aged 6 - 17 years
      • Holders of diplomatic residence permits and official residence permits and/or
      • Holders of a limited stay permit card (KITAS) and a permanent residence permit card (KITAP)
    The obligation to show a vaccine certificate is excluded:
    1. Foreigners holding Diplomatic Visas and Service Visas related to official or state visits of foreign officials at ministerial level and above and their entourage making official/state visits.
    2. Foreigners who enter Indonesia under the Travel Corridor Arrangement (TCA) scheme, according to the principle of reciprocity while still implementing strict health protocols.
    3. Indonesian citizens/foreigners under 18 years old
    4. Indonesian citizens/foreigners with special health conditions or suffering from comorbid diseases that are not or have not been vaccinated for medical reasons based on a doctor's certificate from the Government Hospital of the Departure Country.
    4. In the event that foreign travelers carry out centralized quarantine with self-financing, they are required to show proof of payment confirmation for booking quarantine accommodation from the accommodation provider while staying in Indonesia.

    For foreigners, they are required to attach proof of ownership of health insurance which includes financing for handling COVID-19 and medical evacuation to a referral hospital with a minimum coverage value as determined by the organizer, manager, or local government;
    5. International passengers will undergo isothermal molecular tests (NAAT/other types) or RT-PCR tests and body temperature checks at the arrival airport in order to determine the health status of international travelers, and are required to undergo centralized quarantine for :
    • 5 x 24 hours for international travelers (WNI & WNA) who have not received the vaccine/have just received the first dose of vaccine.
    • International travelers (WNI & WNA) who have received the second or third dose of vaccine are allowed to continue their journey.
    • For international travelers (WNI & WNA) under 18 years old or 18 years old and in need of special protection, the duration of quarantine follows the provisions imposed on their parents or caregivers/travel companions.
    • Passengers with special health conditions or comorbid diseases that cause the traveler to have not and/or are unable to take part in the COVID-19 vaccination, are allowed to continue the journey by being obliged to attach a doctor's certificate from the Government Hospital of the country of departure stating that the person concerned has not and/or not can follow the COVID-19 vaccination
    Provisions regarding quarantine places and RT-PCR obligations for international travelers are as follows:
    1. Indonesian Migrant Workers (PMI) who return to Indonesia to stay at least 14 days in Indonesia; Student/student; Government employees; or Representatives of Indonesia in international competitions or festivals who return from official overseas trips will be quarantined in a place determined in accordance with government regulations at the expense of the government.
    2. For Indonesian citizens outside the criteria as stated above and for foreigners, including foreign diplomats, (excluding the heads of foreign representatives and the families of the heads of foreign representatives) undergoing quarantine at quarantine accommodation places that have received certification for organizing COVID-19 quarantine accommodation by the Ministry of Health at all costs to be borne independently.
    3. Quarantine obligations are only excluded for: Diplomat Visa & Service Visa holders, state visits min. ministerial level along with entourage and foreigners who enter through the TCA program
    After RT-PCR sampling on arrival, Passengers proceed with Inspection of immigration documents and customs documents;
    • Baggage collection and baggage disinfection;
    • Pick up and drop off directly to the hotel, place of lodging accommodation or place of residence;
    • Waiting for the results of the RT-PCR examination in hotel rooms, rooms at lodging accommodations or residences; and
    • Not allowed to leave hotel rooms, rooms at lodging accommodations, or residences and are not allowed to interact with other people before the results of the RT-PCR examination show negative results.
    In the event that the Overseas Traveler on arrival shows symptoms and/or has a body temperature above 37.5 degrees Celsius, he is required to undergo a RT-PCR re-examination, for Indonesian citizens at the cost of being borne by the government and for foreigners at the expense of being entirely independently borne;

    In the event that a foreign citizen (foreigner) is unable to finance his/her self-quarantine and/or treatment in a hospital, the sponsor, ministry/institution/BUMN that provides consideration for the entry permit for the foreigner can be held accountable for the said liability.

    On the 4th day of quarantine (5 x 24 hours) commencing after arrival in the territory of Indonesia, for PPLN Indonesian citizens and foreigners who have not been able to get the vaccine/have just received the first dose of vaccine, RT-PCR will be re-examined.
    • In the case of negative results: Indonesian citizens and foreigners are allowed to continue their journey and are recommended to self-quarantine for 14 days and apply health protocols;
    • If the results are positive: then treatment is carried out in a hospital for Indonesian citizens at the cost of being borne by the government and for foreigners at the expense of being entirely independently borne;
    6. Overseas Travelers WNA and WNI with the purpose of travel can enter the territory of Indonesia through a predetermined entry point with the fulfillment of the requirements mentioned above, and must attach:
    • Proof of booking confirmation and payment (booking) for accommodation from the accommodation provider while staying in Indonesia.
    • Especially for PPLN foreigners, attach a Short Visit Visa or other entry permit in accordance with applicable laws and regulations and proof of ownership of health insurance with an insurance value that can include financing for handling COVID-19;
    7. Visa-free processing for tourism purposes for passport holders from the following countries, only valid for 30 days and cannot be extended.
    1. Brunei Darusasalam
    2. Cambodia
    3. Laos
    4. Malaysia
    5. Myanmar
    6. Philippines
    7. Singapore
    8. Thailand
    9. Vietnamese
     
    This provision is based on the Circular of the Ministry of Transportation No. 58 of 2022 concerning Guidelines for the Implementation of Overseas Travel by Air Transportation During the Corona Virus Disease 2019 (Covid-19) Pandemic, effective from 18 May 2022 until further notice. (Click Here)
     
     


     
    Passengers who travel internationally out of Indonesia, check the information on the regulatory requirements of your destination country on the official website as follows;
    1. IATA;
    2. Imigrasi RI

    Requirements for entry to the designated Territory may change in the short term. Passengers are advised to check the latest travel information below or through the relevant local authorities before making your journey.

     
     

    Malaysia

    Complete information regarding flight travel rules to Malaysia. Click Here

    Passengers arriving in the territory of Malaysia are required to download the My Sejahtera app Click Here

     
     

    Timor Leste

    Passengers can fly to Dili-Timor Leste. Click Here

     
     
     
     



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    Citilink advises prospective passengers to check flight schedules regularly by contacting the Citilink Call Center at 0804 1 080808.

    This is to anticipate changes in flight schedules related to the development of COVID-19 cases.



    As of July 23, 2020, Citilink Indonesia's international and domestic routes have moved to Terminal 3.

    More information, please contact Citilink Call Center on 0804 1 080808.



     
     
     
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