Citilink Lounge

Enjoy Convenience with Citilink Lounge

For Citilinkers who fly with us, enjoy extra comfort at Citilink Lounge

  1. Passengers can purchase Saphire Plaza Premium Lounge products directly at the Citilink cashier, Customer Service / ticketing for:
    • Soekarno Hatta International Airport – Tangerang (CGK), International Terminal 3 (Rp599.000 including tax)
  2. Lounge service operating hours every day from 03.00 to 00.00.
  3. Passengers are entitled to get service facilities in the form of Food & Beverage, Flight Information Display System, Prayer Room, Restroom and Smoking Room
  4. For passengers who buy lounge access directly at the cashier / customer service / ticketing can show proof of payment to be able to enter the Saphire Plaza Premium Lounge.
  5. Passengers can access the Saphire Lounge within 2 hours before the scheduled flight departure.
  6. There is no charge for infants under 24 months traveling with adults.
  7. Passengers can enjoy Saphire Plaza Premium Lounge facilities for a maximum of 2 hours.
  8. There is no maximum purchase for individual orders.
  9. Lounge access that has been purchased cannot be canceled, transferred to another passenger, exchanged, or returned after purchase. (Full refund only applies to passengers who have pre-booked the lounge, but the lounge at the departure airport is closed due to operational reasons).

 

  1. Passenger Passengers can purchase Blue Sky Premier Lounge/Saphire Blue Sky Lounge products directly at the Citilink cashier or pre-book through the the Citilink mobile app with details below:

     

    Blue Sky Premier Lounge

    • Sultan Syarif Kasim II International Airport – Pekanbaru (PKU) (IDR 155,000)
    • Supadio International Airport – Pontianak (PNK) (IDR 155,000)
    • Sultan Aji Muhammad Sulaiman Sepinggan International Airport – Balikpapan (BPN) (IDR 155,000)
    • Aji Pangeran Tumenggung Pranoto International Airport – Samarinda (AAP) (IDR 155,000)
    • Sultan Mahmud Badaruddin II International Airport - Palembang (PLM) (IDR 155,000)

     

    Saphire Blue Sky Lounge

    • Soekarno-Hatta International Airport, Domestic Terminal 3 – Jakarta (CGK) (IDR 155,000)
    • Husein Sastranegara International Airport – Bandung (BDO) (IDR 155,000)
    • Depati Amir Airport – Pangkal Pinang (PGK) (IDR 155,000)
    • Kualanamu International Airport – (KNO) (IDR 155,000)

     

    All prices above are inclusive of tax

  2. Passengers who purchase pre-book lounge products through the Citilink mobile application are required to show their boarding pass or e-ticket with the BSL or SBSL SSR code to the Blue Sky Premier Lounge/Saphire Blue Sky Lounge staff.
  3. Lounge service operating hours every day from 06.00 to 18.00 (the operating hours may vary and change at any time according to the policies of each airport).
  4. Passengers are entitled to get service facilities in the form of WiFi, reading corners, shopping displays, coffee corners, buffets, live cooking, smoking rooms, and toilets (These facilities may vary and change at any time according to the policies of each airport)
  5. For passengers who buy lounge access directly at the cashier/customer service/ticketing can show proof of payment to be able to enter the Blue Sky Premier Lounge/Saphire Blue Sky Lounge.
  6. Proof of payment of PRL (Payment Receipt Lounge) is valid for use on the same date as the payment schedule.
  7. Passengers can access the Blue Sky Premier Lounge/Saphire Blue Sky Lounge within 2 hours before the scheduled flight departure.
  8. There is no charge for infants under 24 months traveling with adults who have PRL Prepaid Lounge Access.
  9. Passengers can enjoy Blue Sky Premier Lounge/Saphire Blue Sky Lounge facilities for a maximum of 2 hours.
  10. There is no maximum purchase for individual orders.
  11. Lounge access that has been purchased cannot be cancelled, transferred to another passenger, exchanged, or returned after purchase. (Full refund only applies to passengers who have pre-booked the lounge, but the lounge at the departure airport is closed due to operational reasons).

Travel documents that will be checked when entering the lounge must include PRL or show a boarding pass or e-ticket with a BSL or SBSL code for passengers who purchase pre-book, Identity Card (KTP / Passport) and Boarding Pass.

  1. Passengers can purchase Garuda Indonesia Executive Lounge products directly at the Citilink cashier (CGK, & DPS) or pre-book through the website www.citilink.co.id or the Citilink mobile app for:
    • Soekarno-Hatta International Airport - Tangerang, Domestic Terminal 3 (Rp250,000 including tax)
    • I Gusti Ngurah Rai International Airport - Denpasar, Domestic Terminal (Rp250,000 including tax)
  1. Passengers who purchase pre-book lounge products through the website www.citilink.co.id or the mobile application Citilink are required to show their boarding pass or e-ticket containing the LGA SSR code to the Garuda Executive Lounge staff.
  2. The Garuda Executive Lounge service is not yet valid as a facility for Citilink passengers holding Garuda Miles Platinum / Elite Plus / Gold / Elite passengers.
  3. Lounge service operating hours every day from 06.00 to 18.00 (the operating hours may vary and change at any time according to the policies of each station).
  4. Passengers are entitled to get service facilities in the form of finger foods, drinks, smoking areas, prayer rooms, toilets, cable TV, Free Wifi and a more comfortable waiting room (Facilities and services refer to the standard SOP applicable at the Garuda Indonesia Executive Lounge).
  5. For passengers who purchase lounge access directly at the cashier / ticketing then can show proof of payment to be able to enter the Garuda Executive Lounge.
  6. Proof of payment of valid PRL (Payment Receipt Lounge) is used on the same date as the payment schedule.
  7. Passengers can access the Garuda Executive Lounge within 4 hours before the scheduled flight departure.
  8. Lounge access depends on the actual lounge availability, and will not be available on Black Out Date, such as:
    • 7 days before and after the New Year
    • Peak season period (school holidays, long weekends, etc.)
    • The black out date policy refers to the SOP that applies to the Garuda Indonesia Executive Lounge
  1. There is no fee for infants under 24 months traveling with adults who have PRL Prepaid Lounge Access.
  2. There is no maximum purchase for individual orders.
  3. Passengers who purchase Green Zone or Green Premium products must purchase Garuda Access Lounge separately.
  4. Lounge access that has been purchased cannot be canceled, transferred to other passengers, exchanged, or returned after purchase. (Full refund only applies to passengers who have bought pre-booked lounge but the lounge at the airport of departure is closed due to operational reasons).

Travel documents to be checked upon entering the lounge must include a PRL or show boarding pass or e-ticket containing the LGA code for passengers who purchase pre-book, Identity Card (KTP / Passport) and Boarding Pass.

  1. Passenger Passengers can purchase Saphire Lounge products directly at the Citilink cashier, Customer Service / ticketing or pre-book through the website www.citilink.co.id or the Citilink mobile app for:
    • Halim Perdanakusuma – Jakarta (HLP) (Rp245,000 including tax)
    • Sultan Thaha Syaifuddin Airport –Jambi, Terminal Domestik (DJB) (Rp155.000 including tax)
  1. Passengers who purchase pre-book lounge products through the website www.citilink.co.id or the Citilink mobile application are required to show their boarding pass or e-ticket with the APSL SSR code to the Saphire Lounge staff.
  2. Lounge service operating hours every day from 06.00 to 18.00 (the operating hours may vary and change at any time according to the policies of each station).
  3. Passengers are entitled to get service facilities in the form of WiFi, reading corners, shopping displays, coffee corners, buffets, live cooking, smoking rooms, and toilets (These facilities may vary and change at any time according to the policies of each station)
  4. For passengers who buy Saphire Lounge at Halim Perdanakusuma Airport, the price does include airside vehicle facilities.
  5. For passengers who buy lounge access directly at the cashier / customer service / ticketing can show proof of payment to be able to enter the Saphire Lounge.
  6. Proof of payment of PRL (Payment Receipt Lounge) is valid for use on the same date as the payment schedule.
  7. Passengers can access the Saphire Lounge within 2 hours before the scheduled flight departure.
  8. There is no charge for infants under 24 months traveling with adults who have PRL Prepaid Lounge Access.
  9. Passengers can enjoy Saphire Lounge facilities for a maximum of 2 hours.
  10. There is no maximum purchase for individual orders.
  11. Passengers who purchase Green Zone or Green Premium products must purchase Saphire Lounge access separately.
  12. Lounge access that has been purchased cannot be canceled, transferred to another passenger, exchanged, or returned after purchase. (Full refund only applies to passengers who have pre-booked the lounge, but the lounge at the departure airport is closed due to operational reasons).

Travel documents that will be checked when entering the lounge must include PRL or show a boarding pass or e-ticket with an APSL code for passengers who purchase pre-book, Identity Card (KTP / Passport) and Boarding Pass.

  1. Passengers can purchase Concordia Lounge access pre – book via Citilink mobile app or directly at Citilink cashiers (DPS & SUB), Customer Service / ticketing (BDJ, LOP, MDC, SOC, YIA, SRG, UPG & KOE) with details as follows:
    • I Gusti Ngurah Rai International Airport – Bali, Terminal Domestic Departure (DPS) (Rp145,000 including tax)
    • Ujung Pandang International Airport - Terminal Departure (UPG) (Rp145,000 including tax)
    • Kulon Progo International Airport – Yogyakarta, Terminal Domestic (YIA) (Rp145,000 including tax)
    • Syamsudin International Airport – Banjarmasin, Terminal Domestic (BDJ) (Rp145,000 including tax)
    • Ahmad Yani International Airport – Semarang, Terminal Departure (SRG) (Rp145,000 including tax)
    • Juanda International Airport – Surabaya, Terminal 1 Domestic Departure (SUB) (Rp135,000 including tax)
    • Adi Sumarmo Airport – Solo, Terminal Domestic (SOC) (Rp135,000 including tax)
    • Lombok International Airport (LOP) (Rp125,000 including tax)
    • Sam Ratulangi Airport – Manado (MDC) (Rp125,000 including tax)
    • El Tari International Airport – Kupang, Terminal Departure (KOE) (Rp125,000 including tax)
  1. Passengers who purchase pre-book lounge products through the website www.citilink.co.id or the Citilink mobile application are required to show their boarding pass or e-ticket with the APHL SSR code to the Concordia Lounge staff.
  2. Lounge service operating hours every day from 06.00 to 19.00 (the operating hours may vary and change at any time according to the policies of each station).
  3. Passengers are entitled to service facilities in the form of buffets, free flow drinks, WiFi, smoking room, cable TV and toilets, but facilities and services refer to standard SOPs that apply in each Lounge.
  4. Passengers who purchase the lounge directly at the Citilink Cashier or Citilink Customer Service can show a Payment Memo to enter the Concordia Lounge.
  5. Valid Payment Memo is used on the same date as the payment schedule.
  6. Passengers can access the Concordia Lounge within 2 hours before the scheduled flight departure.
  7. There is no charge for infants under 24 months traveling with an adult who has a Prepaid Lounge Access Payment Memo.
  8. Passengers can enjoy Concordia lounge facilities for a maximum of 2 hours.
  9. There is no maximum purchase for individual orders.
  10. Lounge access that has been purchased cannot be cancelled, transferred to another passenger, exchanged, or returned after purchase. (Full refund only applies to passengers who have purchased a pre – book lounge but the lounge at the departure airport is closed due to operational reasons).

Travel documents that will be checked upon entering the lounge must include a payment memo or show a boarding pass or e – ticket containing the APHL SSR code for passengers who purchased pre-booked, Identity Card (KTP / Passport) and Boarding Pass.