Citisport

Citisport-ENG-Landing-Page (1)
 

Welcome to CitiSport Community!

Citisport is a membership program from Citilink Indonesia. Since 2013, this program was formed to answer the needs of Citilink customers in sporting activities including cycling (CitiCyclink), Golf (CitiGolf), Diving (CitiDivink), Surfing (CitiSurfink), Gantole (CitiFly). With this program, members get various additional benefits on every trip.

 

Citisport Membership Registration And Renewal Fees

  1. Registration fee is IDR 450.000.
  2. Renewal fee of IDR 350.000.
  3. Registration/renewal payments are non-refundable
  4. Membership card Citisport validity period of 1 year

 

 
 
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Open the Citilink mobile application "betterFly app", Click "More".
Click “Community”.
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Click “Login / Register”.
Click “Continue”.
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Enter your BetterFly Citilink e-mail and password, click “login”. Or “Register Here”.

How to "Register”

  1. Enter full name, date of birth, gender, area code and telephone number
  2. Enter your e-mail and create a password
  3. You will get a notification "Registration is Successful", click the "Done" column
  4. After the data has been successfully submitted, you will receive an activation e-mail
  5. After successfully registering, repeat steps 1 – 5 above
Citisport Community Page.
 
 
 
1
2
1A
2A
Open the Citilink mobile application "betterFly app", Click "More".
Click “Community".
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4
3A
4A
Click “Login / Register”.
Click “Continue”.
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6
5A
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Enter your BetterFly Citilink e-mail and password, click “login”. Or “Register Here”.

How to "Register"

  1. Enter full name, date of birth, gender, area code and telephone number
  2. Enter your e-mail and create a password
  3. You will get a notification "Registration is Successful", click the "Done" column
  4. After the data has been successfully submitted, you will receive an activation e-mail
  5. After successfully registering, repeat steps 1 – 5 above
Click “Join Now”.
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Click “Join Now”.
Select a hobby category and then click "Join Now".
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Choose Payment Method.
Choose Pay Now.
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After success, enjoy the benefits of Citisport by showing your Citisport digital card which can be accessed on the Citisport Community Application by clicking “Citisport”.
 
 
 
1
2
1A
2A
Open the Citilink mobile application "betterFly app", Click "More".
Click “Community".
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4
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4A
Click “Login / Register”.
Click “Continue”.
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Click “Pay Now”.
Click “Extend Membership”.
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Choose Payment Method.
Choose Pay Now.
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After success, the validity period is automatically extended and you can enjoy the benefits of Citisport again by showing your Citisport digital card which can be accessed on the Citisport Community Application page by clicking “Citisport”.
 


Advantage

  1. Free 1 piece of sports equipment baggage with a maximum weight of 20kg for 1 year valid for all flights on domestic and international routes.
  2. Special offers from CitiSport partners
    Citisport partner link https://www.citilink.co.id/green-pass-community
  3. Exclusive events for Citisport members.
  4. Exclusive ticket promo information.
  5. Exclusive information on new routes.​​

 

Citisport Member Sports Equipment Baggage Provisions

  1. Each CitiSport member gets 1 free piece of luggage with a maximum weight of 20kg for sports equipment such as bicycle (CitiCyclink), Golf (CitiGolf), Diving (Citidivink), surfing (CitiSurfink) and Gantole (CitiFly) apart from the mentioned sports equipment above, other sporting equipments are subject to equipment baggage fee
  2. If a passenger brings more than 1 sports equipment baggage from the points above, then the second (and subsequent) sports equipment will be counted towards the excess baggage fees for sports equipment
  3. If passengers carry more than 20kg of sports equipment in point 1 above, the excess sports equipment will be calculated according to the excess baggage fees for sports equipment. information on excess baggage fees for sports equipment click the following link https://www.citilink.co.id/fees.
  4. Membership must notify Citisport via Email Citisport@citilink.co.id if flying more than 25 units (Group) at least 14 days before departure.
  5. Sports Equipment that can be carried on the flight depends on the availability of space in the compartment and as long as it is available.

 

 
NO
TYPE OF BAGGAGE
WEIGHT AND SIZE DIMENTIONS

1

CitiCyclink
Bicycle (road bike / folding / mountain bike)

20 kg
Bike box dimensions:

For Airbus 320
25 units Dimensions: 121 x 181 x 121cm (L x W x H)

For ATR 72-600

Maximum 3 units Dimensions: 100 x 55 x 30cm (L x W x H)
CitiCyclink membership must notify Citisport via Email Citisport@citilink.co.id if flying more than 25 units (A320) & 3 units (ATR 72 – 600) (Group) at least 14 days before departure.

2

CitiGolf
Golf Equipment

20 kg,
Golf bag dimensions:

For Airbus 320
Maximum dimensions: 121 x 181 x 121cm (P x L x T)

For ATR 72-600
Maximum dimensions: 100 x 55 x 30cm (P x L x T)

3

CitiDivink
Diving Equipment except that oxygen cylinders cannot be allowed in the baggage and cabin of the aircraft

20 kg,
Diving equipment dimensions:

For Airbus 320
Maximum dimensions: 121 x 181 x 121cm (P x L x T)

For ATR 72-600
Maximum dimensions: 100 x 55 x 30cm (P x L x T)

4

CitiSurfink
Surfing Equipment

20 kg,
Surfboard dimensions: 

For Airbus 320
Maximum 10 units, length & dimension does not exceed 227cm.

For ATR 72-600
Maximum 2 units, length & dimension does not exceed 170cm.
CitiSurfink membership must notify Citisport via Email Citisport@citilink.co.id if flying more than 10 units (A320) & 2 units (ATR 72 – 600) (Group) at least 14 days before departure.

5

CitiFly
Hang gliding

20 kg,
Hanger dimensions:

For Airbus 320
Maximum 8 units, length & dimension does not exceed 227cm.

For ATR 72-600
Maximum 2 units, length & dimension does not exceed 170cm.
CitiSurfink membership must notify Citisport via Email Citisport@citilink.co.id if flying more than 10 units (A320) & 2 units (ATR 72 – 600) (Group) at least 14 days before departure.