Citisport

Welcome to CitiSport Community!

Citisport is a membership program from Citilink Indonesia. Since 2013, this program was formed to answer the needs of Citilink customers in sporting activities including cycling (CitiCyclink), Golf (CitiGolf), Diving (CitiDivink), Surfing (CitiSurfink), Gantole (CitiFly). With this program, members get various additional benefits on every trip.

Citisport Membership Registration And Renewal Fees

Registration fee is IDR 450.000.
Renewal fee of IDR 350.000.
Registration/renewal payments are non-refundable

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Open the Citilink mobile application "betterFly app", Click "More".	Click “Community”.

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Click “Login / Register”.	Click “Continue”.

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Enter your BetterFly Citilink e-mail and password, click “login”. Or “Register Here”.

How to "Register”

Enter full name, date of birth, gender, area code and telephone number
Enter your e-mail and create a password
You will get a notification "Registration is Successful", click the "Done" column
After the data has been successfully submitted, you will receive an activation e-mail
After successfully registering, repeat steps 1 – 5 above

Citisport Community Page.

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Open the Citilink mobile application "betterFly app", Click "More".	Click “Community".

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Click “Login / Register”.	Click “Continue”.

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Enter your BetterFly Citilink e-mail and password, click “login”. Or “Register Here”.

How to "Register"

Enter full name, date of birth, gender, area code and telephone number
Enter your e-mail and create a password
You will get a notification "Registration is Successful", click the "Done" column
After the data has been successfully submitted, you will receive an activation e-mail
After successfully registering, repeat steps 1 – 5 above

Click “Join Now”.

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Click “Join Now”.	Select a hobby category and then click "Join Now".

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Choose Payment Method.	Choose Pay Now.

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After success, enjoy the benefits of Citisport by showing your Citisport digital card which can be accessed on the Citisport Community Application by clicking “Citisport”.

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Open the Citilink mobile application "betterFly app", Click "More".	Click “Community".

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Click “Login / Register”.	Click “Continue”.

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Click “Pay Now”.	Click “Extend Membership”.

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Choose Payment Method.	Choose Pay Now.

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After success, the validity period is automatically extended and you can enjoy the benefits of Citisport again by showing your Citisport digital card which can be accessed on the Citisport Community Application page by clicking “Citisport”.

Advantage

Free of charge 1 piece of sports equipment with a maximum weight of 20 kg for a duration 1 year for bicycle (CitiCyclink), Golf (CitiGolf), Diving (Citidivink), Surfing (CitiSurfink) and Gantole (CitiFly) sports equipment.
Special offers from CitiSport partners
Citisport partner link https://www.citilink.co.id/green-pass-community
Exclusive events for Citisport members.
Exclusive ticket promo information.
Exclusive information on new routes.

Citisport Member Sports Equipment Baggage Provisions

Citisport members who carry sports equipment, among others: bicycles, golf, diving, surfing and hang gliding.

Sports equipment can be categorized as Passenger Free Baggage in accordance with the following baggage requirements:

Each CitiSport member gets 1 free piece of luggage with a maximum weight of 20kg for sports equipment such as bicycle (CitiCyclink), Golf (CitiGolf), Diving (Citidivink), surfing (CitiSurfink) and Gantole (CitiFly) apart from the mentioned sports equipment above, other sporting equipments are subject to equipment baggage fee
If a passenger brings more than 1 sports equipment baggage from the points above, then the second (and subsequent) sports equipment will be counted towards the excess baggage fees for sports equipment
When the baggage (including sports equipment) exceeds the free baggage allowance, the excess will be calculated according to the normal excess baggage rate
Membership must notify Citisport via Email Citisport@citilink.co.id if flying more than 25 units (Group) at least 14 days before departure.
Sports Equipment that can be carried on the flight depends on the availability of space in the compartment and as long as it is available.

NO	TYPE OF BAGGAGE	WEIGHT AND SIZE DIMENTIONS
1	CitiCyclink Bicycle (road bike / folding / mountain bike)	20 kg Bike box dimensions: For Airbus 320 25 units Dimensions: 121 x 181 x 121cm (L x W x H) For ATR 72-600 Maximum 3 units Dimensions: 100 x 55 x 30cm (L x W x H) CitiCyclink membership must notify Citisport via Email Citisport@citilink.co.id if flying more than 25 units (A320) & 3 units (ATR 72 – 600) (Group) at least 14 days before departure.
2	CitiGolf Golf Equipment	20 kg, Golf bag dimensions: For Airbus 320 Maximum dimensions: 121 x 181 x 121cm (P x L x T) For ATR 72-600 Maximum dimensions: 100 x 55 x 30cm (P x L x T)
3	CitiDivink Diving Equipment except that oxygen cylinders cannot be allowed in the baggage and cabin of the aircraft	20 kg, Diving equipment dimensions: For Airbus 320 Maximum dimensions: 121 x 181 x 121cm (P x L x T) For ATR 72-600 Maximum dimensions: 100 x 55 x 30cm (P x L x T)
4	CitiSurfink Surfing Equipment	20 kg, Surfboard dimensions: For Airbus 320 Maximum 10 units, length & dimension does not exceed 227cm. For ATR 72-600 Maximum 2 units, length & dimension does not exceed 170cm. CitiSurfink membership must notify Citisport via Email Citisport@citilink.co.id if flying more than 10 units (A320) & 2 units (ATR 72 – 600) (Group) at least 14 days before departure.
5	CitiFly Hang gliding	20 kg, Hanger dimensions: For Airbus 320 Maximum 8 units, length & dimension does not exceed 227cm. For ATR 72-600 Maximum 2 units, length & dimension does not exceed 170cm. CitiSurfink membership must notify Citisport via Email Citisport@citilink.co.id if flying more than 10 units (A320) & 2 units (ATR 72 – 600) (Group) at least 14 days before departure.