Fees

* Don't worry Citilinkers, If you don't pick a seat yet. You will be allocated a seat before your fligt.

Notes:
Following the provisions of PKPS 121,585 (b) and SE No. 14 of 2021, the use of Emergency Seats (seats 12 and 14) and 1 (one) row in front or 1 (one) row behind the emergency window (seats 11 and 15) ) is not allowed to:

  • Female passengers who are pregnant.
  • Passengers traveling with infants.
  • Passengers who have limited mobility (Obesity).
  • Passengers with special needs (persons with disabilities).
  • Passengers under 15 years old.
  • Elderly passengers (elderly).
  • Passengers who cannot understand cabin crew instructions.
  • Passengers who are not willing to help.

 

Description Cost Conditions
Administration Including in the ticket price Including in the ticket price
Tax (VAT) 11% of the ticket price Per passenger
Insurance (IWJR) IDR 5,000 Per passenger
Additional Fuel Cost Included in the ticket price Included in the ticket price
Credit Card 3% of the total purchase Per transaction
Price conditions for Infants (children under 2 years old) 10% of the price of basic fare Per passenger per flight one way added with the ticket price difference
Unaccompanied Minor (UM) are passengers aged between 6 years to 12 years IDR 150,000 Per passenger
The Changes of Flight Schedule Start From IDR 150.000 Per passenger per flight one way added with the ticket price difference

For details on product schedule changes fee, see here
Change Name IDR 1,500,000/pax/route Name changes can be made when the pax makes a mistake in entering the name and the change does not include the corename category, then a fee will be charged according to the provisions. Passengers are required to show valid identification. Maximum name change D-2 hours before the flight
Corename Free Name corrections can be made in accordance with the following conditions: • Name corrections that do not match spelling • Changes to a maximum of 3 characters • Missing letters in last name and/or surname/baptismal name Passengers are required to show valid identification. Correct name maximum D-2 Hours before flight.
Green Zone A320 (Row 1 with additional service : Drinking Water) IDR 205,000 per seat per sector  Per seat per one-way flight
Green Zone A320 (Row 2-5 with additional service : Drinking Water) IDR 165,000 per seat per sector  Per seat per one-way flight
Green Zone A320 (Row 12 & 14 with additional service : Drinking Water) IDR 195,000 per seat per sector Per seat per one-way flight
Regular Zone A320 (Row 6-31 except row 12 & 14 with additional service : Mineral Water) IDR 85,000 per seat per sector Per passenger per flight one way
Green Zone ATR (Row 1 with additional service : Mineral Water) IDR 85,000 per seat per sector Per passenger per one-way flight
Green Zone ATR (Row 16-19 with additional service : Mineral Water) IDR 115,000 per seat per sector Per passenger per one-way flight
Regular Zone ATR (Row 2-15 with additional service : Mineral Water) IDR 55,000 per seat per sector Per passenger per one-way flight
Free Baggage Allowance A320 Domestic Flights 20 kg checked baggage + 7 kg cabin baggage Per passenger per flight one way
Free Baggage Allowance ATR Domestic Flights (except connecting GNS and FLZ of 20 kg) 10 kg checked baggage + 7 kg cabin baggage Per passenger per flight one way
Free Baggage Allowance International Flights (except DIL & POM get 20 kg) 7 kg cabin baggage Per passenger per flight one way
Provision Free Baggage Allowance If there is a change in aircraft type will still follow the allowance at the beginning of the ticket purchase If there is a change in aircraft type from A320 to ATR or vice versa, the free checked baggage allowance will still follow the allowance at the beginning of the ticket purchase.
Free Baggage Allowance Connecting Routes Baggage allowance is the lowest Per passengers in 1 jouney flight
Baggage Sweeping Rates (Domestic) IDR 250.000 Per koli
Baggage Sweeping Rates (Internasional) Per Koli For details on costs, see here
USD MYR AUD SGD PGK
20 85 30 25 65
Bundling Product Green Eco (Domestic) IDR 55.000 Per Passenger Per One-Way Flight Domestik Route
Bundling Product Green Plus (Domestic) IDR 100.000 Per Passenger Per One-Way Flight Domestik Route Departure From (CGK,HLP,SUB, DPS,KNO,UPG,BPN,PKU& YIA)
Bundling Product Green Eco
(International)
Start From IDR 125.000 Per Passenger Per One-Way Flight International Route
Bundling Product Green Plus
(International)
Start From IDR 182.500 Per Passenger Per One-Way Flight International Route Departure From (CGK, KNO & DPS)

For details on product bundling costs, see here

 

Other goods received

as baggage deposited:
Description Cost Conditions
Firearms / security devices, knives, swords and other objects are categorized as Other Items similar Security IDR 111,000 Per item
Sport Equipment (General Passenger) A : 0 - 5 kg IDR 111,000 (Domestic Fee) / IDR 150,000 per (International Fee) Per Passenger / Per Item
Sport Equipment (General Passenger) B : 6 - 10 kg IDR 166,500 (Domestic Fee) / IDR 200,000 per (International Fee) Per Passenger / Per Item
Sport Equipment (General Passenger) C : 11 - 15 kg IDR 222,000 (Domestic Fee) / IDR 250,000 per (International Fee) Per Passenger / Per Item
Sport Equipment (General Passenger) D : 16 - 20 kg IDR 277,500 (Domestic Fee) / IDR 300,000 per (International Fee) Per Passenger / Per Item
Sport Equipment (General Passenger) E : 21 - 25 kg IDR 333,000 (Domestic Fee) / IDR 350,000 per (International Fee) Per Passenger / Per Item
Sport Equipment (General Passenger) E : 26 - 30 kg IDR 388,500 (Domestic Fee) / IDR 400,000 per (International Fee) Per Passenger / Per Item
Musical Instrument Normal calculation of the excess of the luggage (excess baggage) Per item
LinkSport Member Rp450.000 per year / Rp350.000 for extended members Per goods
For more information about sports baggage, Click Here : https://www.citilink.co.id/en/sport-baggage
 

Service Fee

Service fee are charged for each transaction on Citilink Website and Mobile Apps for these following payment methods:

Payment Method Charged Fee / Service Fee
Indodana Rp 25.000
LinkAja Rp 10.000
ShopeePay Rp 10.000
OVO Rp 10.000
Virtual Account BCA Rp 10.000
Credit Card 3%
 

Service Fees are refundable if a passenger submits a refund due to an airline mistake.

 

 

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