ico47 Payment Channel

In Citilink, we want everyone to be able to fly. That is why we have more than one channel payment and receive a variety of currencies to suit your needs. Find out the payment channels available in your country.

  • Payment Through ATM
    • Payment through ATM Alto

      1. Perform the booking as usual until the payment stage, choose payment via ATM.
      2. Enter the security code, confirm that you have understood the terms and conditions, then click "Next". 
      3. It would appear bill (quotation) on the itinerary you choose. IMPORTANT: Record Code Booking, Payment Code, and the nominal amount of your bill to make payments at the ATM
      4. Payment can be made in whole ATM PRIMA and Alto by transfer to a Citilink virtual account in Permata Bank. Make payment Immediately at the ATM before the valid period of your reservation expires. IMPORTANT: The time limit for you to make a payment is 90 minutes.
      5. Payment via ATM may vary depending on which bank ATM you use.
       
    • Payment through ATM BCA
      ATM-BCA
      • Enter the PIN
      • Select “Other Transactions”
      • Select the “Payments”
      • Select “Next Screen”
      • Select the “Miscellaneous”
      • Enter the company code Citilink : “711811”, then select “Yes”
      • Enter the 12-digit payment code, then select "Yes"
      • Select "Yes" to confirm
    • Payment through ATM Prima
      ATM-Prima
      • Enter the PIN
      • Select "Other Transactions"
      • Select “Transfer”
      • Select the “All Other Bank Accounts"
      • Enter the passcode Bank Permata (013) and then press "Yes"
      • Enter the amount of payments that are charged in accordance with the ticket. (The amount to be transferred must be identical to that of the itinerary, no more and no less). The example in the above itinerary is: USD 321 600. Important: The nominal amount which does not fit the bill on the itinerary will cause the transaction to fail.
      • Enter the destination account number with Permata Bank code (013) + 8990 + 12 Digit Pay Code. The example in the above itinerary is: 0138990669281611512 then press "Right".
      • Transfer Confirmation screen appears containing the Permata Bank account number and the name of the passengers and the amount paid, if it is correct, press "Yes”.
      • Finish
    • Payment through ATM Mandiri
      ATM-Mandiri
      • Enter the PIN
      • Select the "Pay/Buy"
      • Select “Other”
      • Select “Other”
      • Select “Multi Payment”
      • Enter the company code Citilink : “53001”, then select “Yes”
      • Enter the 12-digit payment code, then select "Yes”
      • Enter “1”, then select “Yes”
      • Select “Yes” to confirm
    • Payment through ATM Permata Bank
      image description
      • Select Language
      • Enter the PIN
      • Select “Other Transactions”
      • Select the “Transactions”
      • Select “Other”
      • Select “Virtual Payment Account”
      • Enter the Virtual Account Number 8990 + 12-digit code to pay the ticket. The example in the above itinerary is 899001669282611512
      • Confirmation screen appears that contains Virtual Account Numbers and Passenger Name if it is correct select "Yes"
      • Select the account that you want to use for payment
      • Finish
    • Payment through ATM Bersama
      ATM-Bersama
      • Select Language
      • Enter the PIN
      • Select “Other Transactions”
      • Select “Transfer”
      • Select the “All Other Bank Account ATM Bersama / Link”
      • Enter  the destination account number with Permata Bank code (013) + 8990 + 12 Digit Pay Code. The example in the above itinerary is 0138990669281611512 then press "Right”
      • Enter the amount of payments that are charged in accordance with the ticket (the amount transferred must be identical to that of the itinerary, no more and no less) on the itinerary above example is: USD 321 600. Important: The nominal amount which does not fit the bill on the itinerary will cause the transaction to fail.
      • Empty the transfer reference number and then press "Yes" 
      • Transfer Confirmation screen appears containing the Permata Bank account number and the Passenger Name and the amount paid, if it is correct, press "Yes".
      • Finish
    • Payment Through ATM BJB
      bjb-atm-icon
      • Insert your ATM Card to Bank BJB ATM
      • Please select the preferred language
      • Enter your PIN
      • Choose Others Transaction
      • Choose Payment/Purchase ;
      • Choose Saving
      • Choose Other Menu.
      • Choose Ticketing
      • Choose Airlines
      • Choose Citilink
      • Input your 12 Payment Booking Numbers
      • Choose YES for confirmation (if the data is suitable to the passenger’s data)
      • Transaction is successful
    • Payment through ATM SULUTGO
      Bank SULUTGO
      • Insert your ATM card to Bank SulutGo ATM
      • Input your PIN Numbers
      • Choose Others
      • Choose Payment
      • Choose Citilink
      • Input your 12 Booking Code Numbers
      • Choose Yes
      • After Citilink Payment Confirmation shown up, please check back your payment detail
      • Choose Pay (if the data is same as your booking)
      • Transaction is done
      • Please keep your transaction receipt
    • Payment Through ATM BNI
      BNI
      • Please input your card
      • Choose  language English
      • Please enter your PIN
      • Select withdrawal amount ‘OTHER MENU’
      • Please select your transaction ‘PAYMENT’
      • Please select type of payment ‘TICKET’’
      • Please select the type of ticket ‘CITILINK’
      • Please input your payment code press if ‘CORRECT’
      • Please  check detail Flight and press ‘YES’
      • Transaction done
      • please keep your transaction receipt
    • Payment Through ATM Maybank
      Logo maybank
      • Please input your card
      • Please select language English
      • Please enter your PIN/ secret Number press “OK”
      • Please select transaction ‘Payment/ Reload’
      • Please select transaction ‘TICKET’
      • Please select transaction ‘CITILINK’
      • Please input your payment code press ‘Correct’
      • Please  check detail Flight and press ‘YES’
      • Transaction done press ‘YES’
    • Payment Through ATM BRI
      BRI
      • Please input your card
      • Please select your language English
      • Please enter your PIN
      • Please select ‘PROCEED’
      • Select amount to withdraw ‘OTHER TRANSACT.’
      • Choose your transaction ‘PAYMENT’
      • Choose payment transaction ‘TICKETING’
      • Choose payment transaction ‘AIRLINES’
      • Choose airlines ‘CITILINK’
      • Input payment type 30911 + 12-digit code to pay the ticket and press ‘TRUE’
      • Please  check detail Flight and press ‘YES’
      • Transaction done
      • please keep your transaction receipt
    • Payment Through ATM Muamalat
      Bank-Muamalat-100-x-60-px
      • Select Language
      • Enter the PIN
      • Select “Other Transaction”
      • Select “Payment”
      • Select “Others”
      • Select “Ticketing”
      • Select “Citilink”
      • Input “Ticket Payment Code”
      • Select “From Account”
      • Confirmation screen appears containing the Passenger Data, if it is correct, select “Yes”
      • Transaction is successful
  • Retail Channel
    • Carrefour Outlet Participants
      4. Carrefour-01
      • Carrefour Ambasador
      • Carrefour Bekasi Blue Mall
      • Carrefour Buaran
      • Carrefour Bumi Serpong Damai
      • Carrefour Cempaka Mas
      • Carrefour Central Park
      • Carrefour Cibinong
      • Carrefour Cibinong City Mall
      • Carrefour Cikarang
      • Carrefour Ciledug
      • Carrefour Cipinang Indah Mall
      • Carrefour Ciputat
      • Carrefour Denpasar
      • Carrefour Depok
      • Carrefour Dp Mall Semarang
      • Carrefour Duta Merlin
      • Carrefour Emporium Pluit Mall
      • Carrefour Itc Surabaya
      • Carrefour Karawang
      • Carrefour Kiara Condong Bandung
      • Carrefour Kota Kasablanka
      • Carrefour Kramat Jati
      • Carrefour Lebak Bulus
      • Carrefour Mall Of Indonesia
      • Carrefour Mangga Dua
      • Carrefour Medan Citra Garden
      • Carrefour Pluit Village
      • Carrefour Mt. Haryono
      • Carrefour Palembang Square
      • Carrefour Panakukang Square Makasar
      • Carrefour Permata Hijau
      • Carrefour Plaza Ambarukmo
      • Carrefour Yogya Puri Indah
      • Carrefour Season City
      • Carrefour Semarang
      • Carrefour Srondol
      • Carrefour Serang
      • Carrefour Sukajadi
      • Carrefour Sunter
      • Carrefour Supermall Karawaci
      • Carrefour Taman Mini
      • Carrefour Taman Palem
      • Carrefour Tangerang City
      • Carrefour Trans Studio Makasar
    • Bright Outlet Participants
      logo-bright-store 3
      • BRIGHT JAKARTA CIKINI, Jl. Cikini Raya No. 113 - 115, Cikini Raya, Jakarta Pusat
      • BRIGHT JAKARTA S PARMAN, Jl. S. Parman Kav. 70, Slipi, Jakarta Barat
      • BRIGHT JAKARTA KUNINGAN, Jl. HR. Rasuna Said Kav. X2/2 RT 07/04, Kuningan Timur, Jakarta Selatan
      • BRIGHT JAKARTA PERTAMINA PUSAT, Jl. Raya Medan Merdeka Timur No.01, Jakarta Pusat
      • BRIGHT BEKASI HYUNDAI CIKARANG, Jl. BIIE Kawasan Hyundai Lippo Cikarang
      • BRIGHT JAKARTA KEMANG, Jl. Kemang Selatan Raya No.105A, Kel.Bangka, Kec. Mampang Prapatan
      • BRIGHT BEKASI A. YANI, Jl. Ahmad Yani No. 1 Bekasi Barat
      • BRIGHT TANGGERANG BSD3 (Eks. Petronas), Kavling Commercial IV A Blok 1-2, Kel. Lengkong Karya, Kec. Serpong Utara, Kab. Tangerang Selatan, Banten
      • BRIGHT JAKARTA MT.HARYONO, Jl. MT. Haryono Kav 18, Jakarta Selatan
      • BRIGHT JAKARTA KALIMALANG (Eks. Petronas), Jl. Swadaya Raya Rt. 002/ Rw. 08 Kel. Duren Sawit Kec. Duren Sawit - Jakarta Timur
  • Internet dan Mobile Banking
  • Credit Card

    Note: We are not able to use credit cards from overseas yet. For online transactions on the web that use the credit card can only be done for your flight up to 48 hours before the day of departure 

  • General Questions
    Is to perform payment transactions can only be done at the ATM BCA, Mandiri and Permata?
    No, payment transactions (transfers can also be done in all ATM's in the ATM Bersama Network, Prima and Alto.
    Is charge applicable when conducting transactions at an ATM Network or Prima?
    Yes, charges apply when making the payment through ATM Bersama networks, Prima or Alto, fees charged in accordance with the provisions of ATM Bersama, Prima and Alto. Currently the cost is IDR 5000, - / transaction. For Permata Bank ATM transactions using Permata Bank card is not charged.
    Is it possible to make payments using a BNI bank ATM card in the Mandiri ATM machine or vice versa?
    Yes it is, payment can be made with the card ATM's in all ATM machine in the same network (ATM Bersama, Prima or Alto), with a cost that is determined by each bank and the network (currently IDR 5,000 / transaction)
    What if the nominal amount of money that is transferred to the payment is not the same as stated in the ticket price?
    The transaction will be rejected, the nominal amount of money to be transferred must be as stated in the ticket
    Can we make payments via Internet Banking?
    Internet Banking payment can only be made to transactions that use the channel KlikPay BCA, Mandiri SCM, Internet Banking Mandiri, BRI E-Pay, Internet Banking Permata. Other than these banks, payment can only be made through an ATM.
    Can we make payments via SMS Banking?
    SMS Banking can only be done by the Permata Bank customers.