Payment Channel

1. Perform the booking as usual until the payment stage, choose payment via ATM.
2. Enter the security code, confirm that you have understood the terms and conditions, then click "Next". 
3. It would appear bill (quotation) on the itinerary you choose. IMPORTANT: Record Code Booking, Payment Code, and the nominal amount of your bill to make payments at the ATM. 
4. Payment can be made in whole ATM PRIMA and Alto by transfer to a Citilink virtual account in Permata Bank. Make payment Immediately at the ATM before the valid period of your reservation expires. IMPORTANT: The time limit for you to make a payment is 90 minutes.
5. Payment via ATM may vary depending on which bank ATM you use.

• Enter the PIN
• Select “Other Transactions”
• Select the “Payments”
• Select “Next Screen”
• Select the “Miscellaneous”
• Enter the company code Citilink : “711811”, then select “Yes”
• Enter the 12-digit payment code, then select "Yes"
• Select "Yes" to confirm

• Enter the PIN
• Select "Other Transactions"
• Select “Transfer”
• Select the “All Other Bank Accounts"
• Enter the passcode Bank Permata (013) and then press "Yes"
• Enter the amount of payments that are charged in accordance with the ticket. (The amount to be transferred must be identical to that of the itinerary, no more and no less). The example in the above itinerary is: USD 321 600. Important: The nominal amount which does not fit the bill on the itinerary will cause the transaction to fail.
• Enter the destination account number with Permata Bank code (013) + 8990 + 12 Digit Pay Code. The example in the above itinerary is: 0138990669281611512 then press "Right".
• Transfer Confirmation screen appears containing the Permata Bank account number and the name of the passengers and the amount paid, if it is correct, press "Yes”.
• Finish

• Enter the PIN
• Select the "Pay/Buy"
• Select “Other”
• Select “Other”
• Select “Multi Payment”
• Enter the company code Citilink : “53001”, then select “Yes”
• Enter the 12-digit payment code, then select "Yes”
• Enter “1”, then select “Yes”
• Select “Yes” to confirm

• Select Language
• Enter the PIN
• Select “Other Transactions”
• Select the “Transactions”
• Select “Other”
• Select “Virtual Payment Account”
• Enter the Virtual Account Number 8990 + 12-digit code to pay the ticket. The example in the above itinerary is 899001669282611512
• Confirmation screen appears that contains Virtual Account Numbers and Passenger Name if it is correct select "Yes"
• Select the account that you want to use for payment
• Finish

• Select Language
• Enter the PIN
• Select “Other Transactions”
• Select “Transfer”
• Select the “All Other Bank Account ATM Bersama / Link”
• Enter  the destination account number with Permata Bank code (013) + 8990 + 12 Digit Pay Code. The example in the above itinerary is 0138990669281611512 then press "Right”
• Enter the amount of payments that are charged in accordance with the ticket (the amount transferred must be identical to that of the itinerary, no more and no less) on the itinerary above example is: USD 321 600. Important: The nominal amount which does not fit the bill on the itinerary will cause the transaction to fail.
• Empty the transfer reference number and then press "Yes" 
• Transfer Confirmation screen appears containing the Permata Bank account number and the Passenger Name and the amount paid, if it is correct, press "Yes".
• Finish

• Insert your ATM Card to Bank BJB ATM
• Please select the preferred language
• Enter your PIN
• Choose Others Transaction
• Choose Payment/Purchase ;
• Choose Saving
• Choose Other Menu.
• Choose Ticketing
• Choose Airlines
• Choose Citilink
• Input your 12 Payment Booking Numbers
• Choose YES for confirmation (if the data is suitable to the passenger’s data)
• Transaction is successful

• Insert your ATM card to Bank SulutGo ATM
• Input your PIN Numbers
• Choose Others
• Choose Payment
• Choose Citilink
• Input your 12 Booking Code Numbers
• Choose Yes
• After Citilink Payment Confirmation shown up, please check back your payment detail
• Choose Pay (if the data is same as your booking)
• Transaction is done
• Please keep your transaction receipt

• Please input your card
• Choose  language English
• Please enter your PIN
• Select withdrawal amount ‘OTHER MENU’
• Please select your transaction ‘PAYMENT’
• Please select type of payment ‘TICKET’’
• Please select the type of ticket ‘CITILINK’
• Please input your payment code press if ‘CORRECT’
• Please  check detail Flight and press ‘YES’
• Transaction done
• please keep your transaction receipt

• Please input your card
• Please select language English
• Please enter your PIN/ secret Number press “OK”
• Please select transaction ‘Payment/ Reload’
• Please select transaction ‘TICKET’
• Please select transaction ‘CITILINK’
• Please input your payment code press ‘Correct’
• Please  check detail Flight and press ‘YES’
• Transaction done press ‘YES’

• Please input your card
• Please select your language English
• Please enter your PIN
• Please select ‘PROCEED’
• Select amount to withdraw ‘OTHER TRANSACT.’
• Choose your transaction ‘PAYMENT’
• Choose payment transaction ‘TICKETING’
• Choose payment transaction ‘AIRLINES’
• Choose airlines ‘CITILINK’
• Input payment type 30911 + 12-digit code to pay the ticket and press ‘TRUE’
• Please  check detail Flight and press ‘YES’
• Transaction done
• please keep your transaction receipt

• Select Language
• Enter the PIN
• Select “Other Transaction”
• Select “Payment”
• Select “Others”
• Select “Ticketing”
• Select “Citilink”
• Input “Ticket Payment Code”
• Select “From Account”
• Confirmation screen appears containing the Passenger Data, if it is correct, select “Yes”
• Transaction is successful

• Please Select The Preferred Language
• Enter Your PIN
• Choose Other Transaction
• Choose Purchase/Payment
• Choose More
• Choose Airline Ticket
• PChoose Citilink Air
• Input Your 12 Payment Booking Numbers
• Choose Correct For Confirmation (If The Data Is Suitable To The Passenger’s Data)
• Transaction is Successful
• Please Keep Your Transaction Receipt

• Chose English
• Enter Your PIN
• Choose “other transaction”
• Choose “Payment”
• Choose “Multipayment”
• Choose “Ticket”
• Choose “Citilink”
• Input “Payment Code”
• Choose “Account Type”
• Confirmation screen appears, if the passenger data has been appropriate select "Yes"
• Successful Transaction Structure

1. On the kiosk menu display please select the "Bill" option
2. Select the "Citilink" option
3. Enter "payment code" then click "Next"
4. Please select the preferred "payment method"
5. Check again on the payment info on the screen, if it's correct please click the "Pay Now" icon
6. "Confirm order" if it's correct then continue by clicking the "Pay Now" icon
7. Then the kiosk will issue an "Order receipt" and make payment to the cashier

1. Booking through the Citilink Website and Apps until the payment stage and getting a booking code or confirmation code
2. Select the payment menu via Indomaret
3. Make payments directly at Indomaret stores by showing the booking code or confirmation code before the time limit ends
4. Address the booking code or confirmation code at the Indomaret cashier
5. The cashier will process the payment
6. Payments can be made directly at all Indomaret stores

1. Booking through the Citilink Website and Apps until the payment stage and getting a booking code or confirmation code
2. Select the payment menu via Alfamart
3. Make payments directly at Alfamart stores by showing the booking code or confirmation code before the time limit ends
4. Address the booking code or confirmation code at the Alfamart cashier
5. The cashier will process the payment
6. Payments can be made directly at all Alfamart stores

1. Booking through the Citilink Website and Apps until the payment stage and getting a booking code or confirmation code
2. Select the payment menu via Alfamidi
3. Make payments directly at Alfamidi stores by showing the booking code or confirmation code before the time limit ends
4. Address the booking code or confirmation code at the Alfamidi cashier
5. The cashier will process the payment
6. Payments can be made directly at all Alfamidi stores

1. Open the PermataNet website https://new.permatanet.com
2. Enter User ID & Password
3. Choose Bill Payment
4. Enter the Virtual Account Number 8990 + 12 digit ticket payment code Example: 899001669281611512
5. Enter the payment amount
6. Payment confirmation appears
7. Enter transaction authentication/Token
8. Transaction complete

1. Open the PermataMobile Internet application (Android/iPhone)
2. Enter User ID & Password
3. Choose Bill Payment
4. Enter the Virtual Account Number 8737 + 12 digit ticket payment code Example: 899001669281611512
5. Enter the payment amount
6. Payment confirmation appears
7. Enter transaction authentication/Token
8. Transaction complete

1. Login Mobile Banking Application
2. Select the account used
3. Select the Payment menu
4. Select the Airline Ticket Payment menu
5. Enter the Booking Code and select a service provider
6. Check payment details, enter your Mobile Banking PIN, then press continue
7. Proof sent via email

1. Login Internet Banking Application
2. Select the Payment menu and the Airline Ticket sub menu
3. Select account number and service provider
4. Enter the payment code, press continue
5. Confirm Airline Ticket Payment, enter the soft token obtained via Mobile Banking, press continue
6. Press Print to print proof of payment

1. Login to Business Internet Banking Application as maker
2. Select the Payment menu and the Airline Ticket sub menu
3. Select account number and service provider
4. Enter the payment code, press continue
5. Confirm Airline Ticket Payment, press continue
6. Payment Details, press print for proof need to be authorized
7. Login to Business Internet Banking Application as a checker
8. Select the Authorization menu and the Checker Authorization sub menu
9. View payment details by clicking No. Reference to one of the payments
10. Press deny authorization to decline or press agree authorization to approve payment
11. Confirm payment and enter the SMS token code and press agree to approve
12. Payment Details, press print for proof need to be authorized
13. Login to Business Internet Banking Application as a releaser
14. Select the Authorization menu and the Checker Authorization sub menu
15. View payment details by clicking No. Reference to one of the payments
16. Press deny authorization to decline or press agree authorization to approve payment
17. Confirm payment and enter the SMS token code and press agree to approve
18. Press print to print proof

1. Login to Laku Pandai Agent Application
2. Select the Payment menu
3. Select the Airplane Payment menu
4. Choose one of the flight ticket payments
5. Enter Airplane Payment Code
6. Check payment details, press continue
7. Enter Laku Pandai Agent PIN, press continue
8. Press print to print proof

1. Login Laku Pandai Customer Application
2. Select the Payment menu
3.  Select the Airplane Payment menu
4. Choose one of the flight ticket payments
5. Enter Airplane Payment Code
6. Check payment details, press confirm
7. Enter Laku Pandai Customer PIN, press continue
8. Proof sent via email

Through BCA ATM

1. Enter the PIN.
   
2. Select "Transaksi Lainnya / Other Transactions"
   
3. Select "Transfer"
   
4. Select "BCA Virtual Account" after this step, enter the virtual account code (39513 + 12 digit ticket payment code / ticket reference), then select "true" to confirm.

Through BCA mobile banking (m-BCA)

1. Enter the user ID and PIN in the BCA Mobile application.
2. Select "m-BCA"
3. Enter the m-BCA access code
4. Select "m-Transfer" after this step, enter the virtual account code (39513 + 12 digits ticket payment code / ticket reference), then select "OK" to confirm.
5. Enter m-BCA pin
6. Select "Ok" to confirm

Through KlikBCA

1. Enter the user ID and PIN in the KlikBCA application
2. Select "Transfer Dana / Fund Transfer"
3. Select "Transfer to BCA Virtual Account" after this step, enter the virtual account code (39513 + 12 digits ticket payment code / ticket reference), then select "benar / correct" to confirm.
4. Then select "Lanjutkan / Continue"

Here are the steps to make a transaction with ShopeePay via Citilink Mobile Apps:

1. Visit Citilink Mobile Apps to choose flight schedules or other ancillary products
2. Select the ticket you want to buy and fill in your personal data, then proceed to payment
3. Choose ShopeePay as the payment method
4. You will be directed to the ShopeePay application to make a payment
5. Enter ShopeePay PIN
6. The transaction is successful if you get a notification that the payment has been successful
7. E-ticket will automatically be sent to email.

Payment with ShopeePay EDC can be done by following these steps:

1. Log in to the Shopee app
2. Click the Scan [-] icon next to the ShopeePay button
3. Scan the QR code displayed in the shop
4. Fill in the amount that needs to be paid, click Confirm then click Pay Now
5. Enter your ShopeePay PIN
6. You will get a confirmation that the payment has been successful
7. Furthermore, our officers will complete the process until the process is complete

The following are the steps to make transactions with OVO through the Citilink Mobile Apps:

1. Visit Citilink Mobile Apps to choose flight schedules or other ancillary products
2. Select the ticket you want to buy and fill in your personal data, then proceed to payment.
3. Choose OVO as the payment method
4. You will be directed to the OVO application to make a payment
5. Enter OVO PIN
6. The transaction is successful if you get a notification that the payment has been successful
7. E-ticket will automatically be sent to email.

1. Use your mobile/desktop and book tickets via https://www.citilink.co.id/
2. Select the Kredivo payment method when choosing a payment option under the installment without a credit card column and make sure you have an existing Kredivo account
3. If you don't have a Kredivo account, please register via this link:https://kredivo.onelink.me/1553051199/citilink
4. If you already have a Kredivo account, please login using your Kredivo account
5. Please select Kredivo , then choose “Pay in 30 days” or “Installment” on the payment method page, and click “Pay Now”
   • Pay in 30 Days
     • No minimum transaction
     • Maximum transaction amount  is equal to your remaining credit limit
     • 0% interest if you pay back in full within 30 days after transaction
   • 3/6/12 Month Installments
     • Valid for purchasing 1 or more products in 1 shopping basket with a minimum transaction of Rp1.000.000
     • Maximum transaction amount is equal to your remaining credit limit
     • 2.6% interest rate per month
6. You will be directed to the Kredivo payment page to complete the payment

Note: For more information about Kredivo services or if any problem occurs, please contact Kredivo Customer Service or call center at 0807-1-573348 or email to support@kredivo.com.