Terms & Conditions:
- Reservations through Pre-Book Meals (PBM) can be served no later than 24 hours before the scheduled departure time.
- The type of PBM booked will be listed on the passenger's boarding pass and can be claimed to the Cabin Crew on duty.
- The food that has been ordered can be exchanged for another menu worth, if the order is damaged or other things that cause the food to be unfit for consumption.
- Food ordered cannot be canceled, transferred, or exchanged after placing an order.
- Everything / force majeure is beyond the ability of PT Citilink Indonesia, which causes food not to be accepted by passengers, then Citilink is not obliged to the replacement.
- Reimbursement for the purchase of Pre-Book Meals will be refunded, in the event of a cancellation made by Citilink.
- Cancellation of the order cannot be made, if a schedule change is made at the request of the passenger (re-schedule or no-show passenger).
- The Price shown include tax (VAT).
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