Supergreen GarudaMiles

Supergreen GarudaMiles

  • FA-EDM-Sosialisasi-GarudaMiles

    It’s always a brand new thing from Citilink!

    Citilinkers, now Citilink’s and Garuda Indonesia’s loyalty program have been officially integrated.
    Citilink’s loyalty program “Supergreen” has now changed into “Supergreen GarudaMiles”.

    Now, please mark this date on your calendar!

    Starting February 24th, 2017 you can:

    1. Redeem your mileage with Citilink and Garuda Indonesia flights, and
    2. Accumulate mileage from every Citilink and Garuda Indonesia flights that you’ve done.

    For you who have been registered as ‘Supergreen’ member will be automatically registered as ‘Supergreen GarudaMiles’ member. For you who haven’t registered, let’s join Citilink’s membership at www.member.citilink.co.id.

    As a Supergreen GarudaMiles member, you will get so much more benefits.

    Here’s the list of benefits from Citilink and Garuda Indonesia special for Supergreen GarudaMiles member:

    Supergreen GarudaMiles Junior
    Supergreen GarudaMiles Blue
    Supergreen GarudaMiles Silver
    Supergreen GarudaMiles Gold
    Supergreen GarudaMiles Platinum
    Citilink
    1. Welcome Mileage
    2. Mileage Accrual
    3. Spending Miles for Award Ticket
    4. Transfer Award Ticket

     

     

     

    1. Welcome Mileage
    2. Mileage Accrual
    3. Spending Miles for Award Ticket
    4. Transfer Award Ticket
    5. Discount 3% for One-Way Ticket
    6. Discount 5% for Return Ticket
    7. Save Up To 40% for Super++

     

    1. Mileage Accrual
    2. Spending Miles for Award Ticket
    3. Transfer Award Ticket
    4. Discount 3% for One-Way  Ticket
    5. Discount 5% for Return Ticket
    6. Save Up To 40% for Super++

     

    1. Mileage Accrual
    2. Spending Miles for Award Ticket
    3. Transfer Award Ticket
    4. Tier Bonus Miles : 25%
    5. Discount 3% for One-Way  Ticket
    6. Discount 5% for Return Ticket
    7. Save Up To 40% for Super++

     

    1. Mileage Accrual
    2. Spending Miles for Award Ticket
    3. Transfer Award Ticket
    4. Tier Bonus Miles : 25%
    5. Discount 3% for One-Way  Ticket
    6. Discount 5% for Return Ticket
    7. Save Up To 40% for Super++

     

     
    Garuda
    1. Welcome Mileage
    2. Mileage Accrual
    3. Spending Miles for Award Ticket
    4. Transfer Award Ticket
    5. Spending Miles for Upgrade Award
    6. Transfer Upgrade Award
    7. Preferred Seating

     

    1. Welcome Mileage
    2. Mileage Accrual
    3. Spending Miles for Award Ticket
    4. Transfer Award Ticket
    5. Spending Miles for Upgrade Award
    6. Transfer Upgrade Award
    7. Preferred Seating
    8. Priority Reservation

     

    Benefit Blue PLUS these benefits:

    1. Special Check-in Counter at Some Domestics Airports
    2. Free Excess Baggage 5 kg

    Benefit Blue and Silver PLUS these benefits:

    1. Business Class Check-in Counter
    2. Special Check-in Counter
    3. Airport Lounge in Indonesia
    4. Free Excess Baggage 15 kg
    5. Tier Bonus Miles: 25%
    6. Priority Baggage Handling
    7. Priority Boarding at CGK Airport
    8. Priority Airport Stand By

     

    Benefit Blue, Silver, and Gold PLUS these benefits:

    1. Business Class Check-in Counter (+ family member)
    2. Special Check-in Counter (+family member)
    3. Airport Lounge in all GA destination (+1 guest)
    4. Free Excess Baggage 20 kg
    5. Tier Bonus Miles : 25%
    6. Priority Baggage Handling
    7. Priority Boarding at CGK Airport
    8. Priority Airport Stand By

    Supergreen GarudaMiles Blue, Silver, Gold, and Platinum is a membership level that is determined by the amount of mileage that member has, the qualifications to achieve each membership level are:

    1. Supergreen GarudaMiles Blue        -           1 activity in 3 years
    2. Supergreen GarudaMiles Silver      -           10.000 miles
    3. Supergreen GarudaMiles Gold        -           30.000 miles
    4. Supergreen GarudaMiles Platinum -           65.000 miles

    Supergreen GarudaMiles Junior is a loyalty program that is created especially to delight children aged 2 until 11 years.

    The conditions are very simple:

    1. Indonesian or foreign citizen aged 2 to 11 years and residing in Indonesia or in a city outside Indonesia where the GarudaMiles program applies.
    2. Applicants aged between 2 and 11 receive GarudaMiles Junior membership, while those aged 12 and above will become regular GarudaMiles members starting at the basic level Blue.
    3. Complete an application form, available at Garuda Indonesia Domestic or International Sales Offices/GarudaMiles Membership Service at Soekarno-Hatta Airport

    Other rules that apply to GarudaMiles Junior members:

    1. GarudaMiles Junior members earn 75% of GarudaMiles Blue award miles.
    2. The amounts of mileage needed to receive Award Tickets and Upgrade Awards for child
    3. passengers are the same as for GarudaMiles Regular.
    4. All transactions for children under 12 require the approval of their parent/ guardian
    No Items Garuda Indonesia Citilink
    1. Definition
    Members who register from Garuda Indonesia’s channel (website, form, and sales office/ticketing office) 
    are called GarudaMiles.
    Members who register from Citilink’s channel (website) will also be registered at GarudaMiles, and are called Supergreen GarudaMiles.
    2. Tier and Maintenance Tier
    There are 4 (four) tiers at GarudaMiles loyalty program, that is Blue, Silver, Gold, and Platinum. To reach the next tier, members should earn mileage or flight frequency in certain amount. Members can earn mileage from Citilink’s and Garuda Indonesia’s flight, but members can earn frequency only from Garuda Indonesia’s flight.
    3. Mileage Accrual
    Members who register to join GarudaMiles, both from Garuda Indonesia’s or Citilink’s website, can accrue mileage from Citilink, Garuda Indonesia, airline partners, and merchant partners.
    4. Mileage Redemption
    Members who register to join GarudaMiles, both from Garuda Indonesia’s or Citilink’s website, can redeem mileage at Citilink, Garuda Indonesia, airline partners, and merchant partners.
    5. Cara Menukarkan Mileage
    To redeem your mileage for Garuda Indonesia’s flight, you can go to:
    a. www.garuda-indonesia.com
    b. contact center Garuda Indonesia
    c. sales office/ticketing office Garuda Indonesia
    To redeem your mileage for Citilink’s flight, you can go to member.citilink.co.id
    6. Benefits
    Members who register to join GarudaMiles, both from Garuda Indonesia’s or Citilink’s website, will get benefit according to the operating carrier. The benefit from Garuda Indonesia’s flight are free excess baggage, special check-in counter, and to get more info you can go to www.garudamiles.com. The benefit from Citilink’s flight are discount 3% - 5%, and to get more info you can go to www.garudamiles.com.member.citilink.co.id. 
    7. Award Ticket Cancellation 
    For members who redeem their award ticket from Garuda Indonesia’s website,
    they can cancel their award ticket through Garuda Indonesia’s contact center or email to e-booking@garudaindonesia.com
    For members who redeem their award ticket from Citilink’s website,
    they can cancel their award ticket through
    a. Citilink’s website member.citilink.co.id
    b. email to member.refund@citilink.co.id
    For members who redeem their award ticket from Garuda Indonesia’s contact center, they can cancel their award ticket through email to e-booking@garudaindonesia.com

    For members who redeem their award ticket from Garuda Indonesia’s sales office/ticketing office,
    they can cancel their award ticket through  Garuda Indonesia’s sales office/ticketing office.
     

    Let’s join and get the benefit from Supergreen GarudaMiles!