Supergreen GarudaMiles

Supergreen GarudaMiles

  • Get 1000 mileages

    It’s always a brand new thing from Citilink!

    Citilinkers, now Citilinks and Garuda Indonesia’s loyalty program have been officially integrated. Citilink’s loyalty program ’’Supergreen’’ has now changed into’’Supergreen GarudaMiles’’.

    Starting 24th February 2017 you can:

    redeem your mileage with Citilink and Garuda Indonesia flights, and

    accumulate mileage from every Citilink and Garuda Indonesia flights that you’ve done.

    For you who have been registered as ’’Supergreen’’ member will be automatically registered as ’’Supergreen GarudaMiles’’ member.

    For you who haven’t registered, let’s join Citilink’s membership at http://member.citilink.co.id and get 1.000 mileage:

    200 mileage right after registration.

    Added 800 mileage after first flight activity that has been recorded in Supergreen GarudaMiles system within 18 months after registration.

    Here’s the list of other benefits from Citilink and Garuda Indonesia special for Supergreen GarudaMiles member:

    Citilink
    Benefit Supergreen GarudaMiles Junior Supergreen GarudaMiles Blue Supergreen GarudaMiles Silver Supergreen GarudaMiles Gold Supergreen GarudaMiles Platinum

    Bonus Mileage

     

     

     

     

     

    Mileage Accrual

     

     

     

     

     

    Spending Mileage for Award Ticket

     

     

     

     

     

    Transfer Award Ticket

     

     

     

     

     

    Tier Bonus Mileage : 25%

     

     

    Discount 3% for One-Way Ticket*

     

     

     

     

    Discount 5% for Return Ticket *

     

     

     

     

    Garuda Indonesia

    Bonus Mileage

     

     

     

     

     

    Mileage Accrual

     

     

     

     

     

    Spending miles for award ticket

     

     

     

     

     

    Transfer Award Ticket

     

     

     

     

     

    Spending miles for upgrade award

     

     

     

     

     

    Transfer Upgrade Award

     

     

     

     

     

    Preferred Seating

     

     

     

     

     

    Priority reservation

     

     

     

     

    Special check-in counter at some domestics airports *

     

     

     

    Business class check-in counter *

     

     

    Airport lounge in Indonesia

     

     

    Free Excess Baggage

     

     

    Tier bonus mileage : 25%

     

     

    Priority baggage handling

     

     

    Priority boarding at CGK airport

     

     

    Priority airport stand by

     

     


    Here are the definitions and conditions both from Citilink and Garuda Indonesia:


    No. Items Garuda Indonesia Citilink
    1 Definition Members who register from Garuda Indonesia’s channel (website, form, and sales office/ticketing office) are called GarudaMiles. Members who register from Citilink’s channel (website) will also be registered at GarudaMiles, and are called Supergreen GarudaMiles.
    2 Tier and Maintenance Tier There are 4 (four) tiers at GarudaMiles loyalty program, that is Blue, Silver, Gold, and Platinum. To reach the next tier, members should earn mileage or flight frequency in certain amount. Members can earn mileage from Citilink’s and Garuda Indonesia’s flight, but members can earn frequency only from Garuda Indonesia’s flight.
    3 Mileage Accrual Members who register to join GarudaMiles, both from Garuda Indonesia’s or Citilink’s website, can accrue mileage from Citilink, Garuda Indonesia, airline partners, and merchant partners.
    4 Mileage Redemption Members who register to join GarudaMiles, both from Garuda Indonesia’s or Citilink’s website, can redeem mileage at Citilink, Garuda Indonesia, airline partners, and merchant partners.
    5 Cara Menukarkan Mileage To redeem your mileage for Garuda Indonesia’s flight, you can go to:
    a. www.garuda-indonesia.com
    b. contact center Garuda Indonesia
    c. sales office/ticketing office Garuda Indonesia
    To redeem your mileage for Citilink’s flight, you can go to https://member.citilink.co.id.
    6 How To Claim Your Missing Mileage Missing mileage from Garuda Indonesia’s flight can be claimed at least 6 (six) month since the departure date. You can claim your missing mileage through email to cs@garudamiles.com and attaching missing mileage form, boarding pass, and passenger ticket coupon or you can access www.garuda-indonesia.com. Missing mileage from Citilink’s flight can be claimed at least 6 (six) month since the departure date. You can claim your missing mileage through email to member.retro@citilink.co.id and attaching boarding pass/ e-ticket, and your member card. Claim mileage from Citilink only available for flight after 24th February 2017.
    7 Award Ticket Cancellation For members who redeem their award ticket from Garuda Indonesia’s website, they can cancel their award ticket through Garuda Indonesia’s contact center or email to e-booking@garudaindonesia.com

    For members who redeem their award ticket from Garuda Indonesia’s contact center, they can cancel their award ticket through email to e-booking@garudaindonesia.com.

    For members who redeem their award ticket from Garuda Indonesia’s sales office/ticketing office, they can cancel their award ticket through Garuda Indonesia’s sales office/ticketing office.
    For members who redeem their award ticket from Citilink’s website, they can cancel their award ticket through email to member.refund@citilink.co.id

    Let’s join and get the benefit from Supergreen GarudaMiles!