Want to surprise someone special? Don't worry, there is a Surprise In ready to make a special surprise for a special person.
Let's learn the terms and conditions and how to appear on Citilink Instagram
Syarat dan Ketentuan:
- Passengers can purchase Surprise In products with a Birthday or Anniversary theme on a pre-book basis a maximum of 72 hours before the flight via the BettertFly Citilink mobile app which is available for passengers travelling from :
Only valid on flights with Airbus A320 & A330 type aircraft Passengers are entitled to goods and services in the form of:
- Soekarno-Hatta International Airport - Tangerang, Terminal 3 Domestic (CGK)
- Halim Perdanakusuma Airport - Jakarta, Domestic Terminal (HLP)
- Juanda International Airport – Surabaya, Terminal 1 Domestic Departure (SUB)
- I Gusti Ngurah Rai International Airport – Bali, Terminal Domestic Departure (DPS)
Purchases cannot be made on the spot / walk-in. Surprise In products that have been purchased cannot be canceled, transferred to other passengers, exchanged, or returned after purchase. (Full refund only applies to passengers who have made a pre-book purchase but the goods are not given to passengers on the plane due to operational reasons).
- Pack of 16 chocolate pralines, Snack by Dapur Cokelat product, merchandise tote bag & greeting card signed by crew on duty
- Cabin greeting
- Photo with crew during flight (Only if conditions allow)
- Photos will be uploaded on Citilink's social media stories
Thank you for sharing your special moment #BarengCitilink!
Don't forget to take a photo with our flight crew!
Your photo will appear on Citilink's Instagram! You just need to send the photo to email@example.com with a format like below:
Subject: [Surprise In / Kode Booking]
- Full Name:
- Booking Code:
- Surpise Theme: [BIRTHDAY/ANNIVERSARY]
- Instagram Account:
*The data above is a Surprise-In recipient, not a Surprise giver
Download betterFly Application