“MORE CONVENIENT AND ECONOMICAL WITH BUNDLING PACKAGES ACCORDING TO YOUR NEEDS”

Terms and conditions Bundling Product :

1. Ancillary Bundling products are products offered according to the needs of Citilink passengers in the form of packages and more economical prices.
2. Several bundling products that can be used as needed:

   NO	PRODUCT	PRICE	BENEFIT	OUTBOUND FROM
   1	Green Eco	Rp 55.000	Free Baggage Allowance and 7kg Cabin Baggage for Domestic Routes using ATR72-600 Aircraft   Free Baggage Allowance dan 7kg Cabin Baggage for Domestic Routes using A320 Aircraft   Seat Assignment RegularZone: Bottled Mineral Water 330ml	All Station
   2	Green Plus	Rp 100.000	Free Baggage Allowance dan 7kg Cabin Baggage for Domestic Routes using ATR72-600 Aircraft   Free Baggage Allowance dan 7kg Cabin Baggage for Domestic Routes using A320 Aircraft   Seat Assignment RegularZone: Bottled Mineral Water 330ml   Snack for Flights using ATR72-600 Aircraft   Meals for Flights using A320 Aircraft	CGK,HLP,SUB, DPS,KNO,UPG, BPN,PKU & YIA

3. Purchase bundling products can be done on Citilink mobile apps & website  (Fresh Booking). Order 'Green Plus' bundling products can be ordered max. 24 Hours before departure.
4. On connecting flights, food/snacks will only be given once and applies to the first flight whereas on subsequent flights it will only be by seat.
5. Passengers who purchase bundling products can upgrade their seat choices to the Green Zone area by paying the difference from the cost of purchasing the bundling products.
6. Bundling products cannot be refunded for reasons caused by passengers (Voulantary).
7. Passengers who make changes to the flight schedule, the previously selected seat number will be replaced randomly according to the availability of the existing seat number on the new flight schedule selected by the passenger.
8. Passengers are not allowed to change seats during the flight.
9. Passengers must always keep their boarding pass and ticket or e-ticket.
10. If passengers make a schedule change (voluntary reschedule), then all benefits in each bundling product will be changed with the following details:
    

    NO	PRODUCT	REMAKS
    1	Green Eco	The previously selected seat number will be randomly replaced according to the availability of the existing seat number on the new flight schedule selected by the passenger
    2	Green Plus	The previously selected seat number will be randomly replaced according to the availability of the existing seat number on the new flight schedule selected by the passenger Passengers do not get meals/snack benefits The costs incurred due to the change in schedule will be taken from the value of the benefits that exist in each product bundling benefit There is a possibility of additional fees for ticket class differences on new flights and reschedule fees incurred

11. Citilink reserves the right to change the terms and conditions at any time without prior notice.

Terms and conditions of Bundling Products for International Routes:

1. Ancillary Bundling products are products offered according to the needs of Citilink passengers in the form of packages and more economical
2. Some bundling products that can be used as needed:

   NO	PRODUCT	SSR	ROUTE	PRICE	BENEFIT
   1	Green Eco	BPS	CGK-KUL / KUL-CGK	125.000	· Cabin baggage 7 kg · Checked baggage 20 kg for A320 intenational route
   			CGK-SIN / SIN-CGK	197.500
   			KNO-PEN / PEN-KNO	152.500
   			KNO-KUL / KUL-KNO	152.500
   			CGK-PER / PER-CGK	242.500
   			DPS-PER / PER-DPS	242.500
   2	Green Plus	BPP, SNCK	CGK-KUL / KUL-CGK	185.000	· Cabin baggage 7 kg · Checked baggage 20 kg for A320 intenational route · Meals/Snack
   			CGK-SIN / SIN-CGK	257.500
   			KNO-PEN / PEN-KNO	182.500
   			KNO-KUL / KUL-KNO	182.500
   			CGK-PER / PER-CGK	302.500
   			DPS-PER / PER-DPS	302.500

3. Purchase bundling products can be done on Citilink mobile apps & website in the beginning (Fresh Booking)  or purchase with tickets. Order “Green Eco” bundling products can be ordered max. 4 Hours before departure and Order “Green Plus” bundling products can be ordered max. 24 Hours before departure.
4. On connecting flights, meals/snack will only be given once and are valid on the first flight where on the next flight will follow seat
5. Bundling products cannot be refunded for reasons caused by passengers (Voluntary).
6. Passengers are not allowed to change seats during the
7. Passengers must always keep their boarding pass and ticket or e-ticket.
8. If passengers make a schedule change (voluntary reschedule), then all benefits in each bundling product will be changed with the following details:
   

   NO	PRODUCT	REMAKS
   1	Green Eco	Passengers do not get the checked baggage allowance benefit of 20kg Fees incurred due to schedule changes will be taken from the value of the baggage allowance benefit ⁠There is a possibility of additional fees for ticket class differences on new flights and reschedule fees incurred
   2	Green Plus	Passengers do not get the checked baggage allowance benefit of 20kg Passengers do not get meals/snack benefits ⁠The costs incurred due to the change in schedule will be taken from the value of the benefits that exist in each product bundling benefit ⁠There is a possibility of additional fees for ticket class differences on new flights and reschedule fees incurred

9. Citilink reserves the right to change the terms and conditions at any time without prior notice.